Troubleshooting Tips - GE JP3030 Owner's Manual

Troubleshooting tips ... Before you call for service
Problem
Surface elements will not
maintain a rolling boil or
cooking is slow
Surface elements do not
work properly
Scratches on cooktop
glass surface
Areas of discoloration on
the cooktop
Plastic melted to the
surface
Pitting (or indentation) of
the cooktop
20
Possible Cause
Improper cookware being used.
Cooktop controls improperly set.
Incorrect cleaning methods being used.
Cookware with rough bottoms being used
or coarse particles (salt or sand) were
between the cookware and the surface of
the cooktop. Cookware has been slid across
the cooktop surface.
Food spillovers not cleaned before next use.
Hot surface on a model with a light-colored
glass cooktop.
Hot cooktop came into contact with plastic
placed on the hot cooktop.
Hot sugar mixture spilled on the cooktop.
What To Do
49-80745