Technical Support; Getting Help; Touch-Screen Help; Help With Your Dsl Service - Verizon One User Manual

21. Technical Support

21.1 Getting Help

21.1.1 Touch-Screen Help

There are multiple ways to get help with
Verizon One:
• Touch at the top of any screen to
fi nd instructions and helpful tips for that
screen.
• From the Home screen, access the
Menu, and then the
locate general instructions and FAQs.

21.1.2 Help with Your DSL Service

Your PC
You must ensure that your computer
meets minimum system requirements.
Otherwise, your DSL service will not
work properly. Visit our online tool at:
http://www.verizon.net/checkmypc
for instructions.
© 2006 Verizon
Your DSL Service Ready Date
By following the
the Verizon One
7.2) Verizon One
for an active DSL connection and notify
you when your Service Ready Date has
arrived. However, if you would like to fi nd
out when your service will be activated,
visit: www.verizon.com/dslorderstatus.
Help icon – to
DSL Installation
Once Verizon One
DSL Connection and notifi ed you that your
DSL Service Ready Date has arrived,
Verizon One
the DSL Installation CD to complete your
DSL registration. Inserting the CD into
your primary computer will then provide
Step-by-Step Instructions for installing DSL
Filters in your home, and assist you with
your account set-up.
Verizon One User Guide
Welcome screens on
display (see section
will automatically check
has detected an active
will instruct you to insert
The Verizon Online Support Center
Once you install your CD software, click
the "Verizon Online Support Center" icon
(the question mark on your desktop). It
works even when your computer is offl ine.
Go to http://onlinehelp.verizon.net
have an active Internet connection.
136
if you