Troubleshooting - Verilux ClearWave CWST2RB Owner's Manual

If problems occur with the device, which are not outlined in this Instruction
Manual, contact Verilux
caused by an attempt to disassemble the ClearWave
will void the warranty.
The Issue
The audio signals: 5 fast beeps
The Information Display signals:
The audio signals: 3 beeps
Interchangeable Head Indicator Light displays:
The Information Display signals:
The treatment
cycle will not start
The audio signals: 3 fast beeps
Interchangeable Head Indicator Light displays:
The Information Display signals:
The audio signals: 10 beeps
The Information Display signals:
Battery will not hold a charge
Device will not turn on
The audio signals: 10 beeps
The Information Display signals:
Device shuts off
in cycle

Troubleshooting

®
Customer Service at 1-888-544-4865. Any damage
The Problem
Interchangeable Head is
Head has no remaining
The battery is low
The device needs
The battery needs to
The battery is dead
The device needs
15
® Soothing Skin System
The Solution
Properly and fully
not attached
See page 13 for
Call 1-800-454-4408
care cycles
replacement head.
Recharge the battery.
See page 14 for
Set the device aside
to cool down and let it cool down.
Call 1-800-454-4408 to
be replaced order a replacement battery.
Set the device aside
to cool down and let it cool down.
attach Head.
instructions.
to order a
instructions.
Charge battery