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8. Trouble shooting
Malfunction
Ventilator and heater do not
work
Ventilator does not work
Ventilator does not work
Heater does not work
9. Customer support
If you require any support for your Kipp & Zonen product please contact your local representative in the first
instance. The information can be found in the 'Contact' section of our website at www.kippzonen.com .
1.
Alternatively, you can contact us directly at www.kippzonen.com/support
2.
Please include the following information:
3.
Instrument model
4.
Instrument serial number
5.
Details of the fault or problem
6.
Examples of data files
7.
Readout device or data acquisition system
8.
Interfaces and power supplies
9.
History of any previous repairs or modifications
10. Pictures of the installation
11. Overview of the local environment conditions
Kipp & Zonen guarantees that your information will not be shared with other organisations.
Cause
Power failure
Mechanical obstruction
Snow below air intake
Frozen filter
Electrical failure
Resistor defective
16
Check
Check 12 VDC and/or mains voltage
Clean filter and/or remove obstruction
Check fan impedance ~30 Ω
Measure power resistors:
Specifications: 15 Watt and 50 / 39 Ω
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