Troubleshooting - Haier QPHR50 Owner’s Manual And Installation Instruction

TROUBLESHOOTING

Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause
Dehumidifier does The dehumidifier is unplugged.
not start
The fuse is blown/circuit breaker is
tripped.
Dehumidifier has reached its set
humidity level or bucket is full.
Bucket is not in the proper position.
Power Failure.
Dehumidifier does Did not allow enough time to
not dry the air as it remove the moisture.
should
Airflow is restricted.
Dirty Filter
The Humidity Control may not be
set low enough.
Doors and windows may not be
closed tightly.
Clothes dryer may be blowing
moisure-laden air into the room.
Room temperature is too low.
Dehumidifier runs Area to be dehumidified is too large.
too much
Doors and windows are open.
Frost appears on the Dehumidifier has been turned on
coils recently, or room temperature is
below 41°F (5°C)
Control cannot be The compressor will turn off and the
set fan will automatically continue to
run for approximately 3 minutes at a
fixed setting.
Fan noise Air is moving through the
dehumidifier.
Water on floor Hose connection may be loose.
Intended to use the bucket to collect
water, but a hose was attached.
Bucket Full LED light Drain hose not tight on fitting.
flashing and alarm
Drain hose is kinked.
sounds while drain
hose is connected.
Bucket fills up when Unit not in pump mode
using drain pump
Pump Hose not installed
Water level sensor issue
49-5000429 Rev. 2
What To Do
Makes sure the dehumidifier's plug is pushed completely into the
outlet.
Check the house fuse/circuit breaker box and replace the fuse or reset
the breaker.
The dehumidifier automatically turns off when either condition occurs.
Change to a lower setting or empty the bucket and replace properly.
The bucket must be in place and securely seated for the dehumidifier
to operate.
There is a protective time delay (up to 3 minutes) to prevent tripping
of the compressor overload. For this reason, the unit may not start
normal dehumidification for 3 minutes after turning back on.
When first installed, allow at least 24 hours to maintain the desired
dryness.
Make sure there are no curtains, blinds or furniture blocking the top or
back of the dehumidifier. See the Choosing a Location section.
See the Care and Cleaning section.
For drier air, press the – pad and set to a lower percent value (%) or at
NS (Nonstop) for maximum dehumidification.
Check that all doors, windows and other openings are securely closed.
Install the dehumidifier away from the dyer. The dryer should be
vented to the outside.
Moisture removal is best at higher room temperatures. Lower room
temperatures will reduce the moisture removal rate. Models are
designed to be operated at temperatures above 41°F (5°C).
The capacity of your dehumidifier may not be adequate.
Close all doors and windows to the outside.
This is normal. Frost will usually disappear within 60 minutes. See the
Automatic Defrost section
This is normal. Wait approximately 3 minutes and set the fan as
desired.
This is normal.
Check the hose connection. See the Removing Collected Water
section.
Disconnect the hose if using a bucket to collect water. See the
Removing Collected Water section.
Check drain hose connection.
Ensure the drain hose is pointed straight down to the floor and is not
kinked in anyway.
Ensure pump is turned on and pump light is illuminated
Ensure pump hose is properly installed on back of unit
This may be caused by very humid conditions or error with float
sensor. Check unit for a P1 error code on display. If this is present -
turn off the unit, unplug unit for a few seconds, plug back in and turn
on the unit to reset sensor. If this error continues to occur refer to
warranty section for exchange options.
11