ELNA Air Artist Faq page 2

Page
3 Q1
The Machine cannot be initialized
4 Q2
The message "Searching for Machines" appears on the app and the smart
device cannot be connected to the embroidery machine
4 Q3
The embroidery machine does not start sewing when I replaced the color
thread and pressed the START/STOP button
5 Q4
The bobbin thread (lower thread) shows through on the right side of the fabric
5 Q5
The needle thread (upper thread) loops on the right side of the fabric
5 Q6
The needle thread broke or ran out while sewing
6 Q7
The bobbin thread broke or ran out while sewing
7 Q8
The thread is getting tangled on the wrong side of the fabric
7 Q9
I cannot attach a fabric to a hoop well
8 Q10
The needle broke while sewing
8 Q11
The sewing result does not look great
9 Q12
The Embroidery machine stopped after making a rattling sound
9 Q13
The bobbin is not would evenly
9 Q14
A noise occurs when the needle pierces the fabric
10 Q15
The machine shut off while sewing/Resume sewing
10 Q16
The device cannot access the embroidery machine after switching the
access point mode and client mode
10 Q17
The bobbin winder spindle got tangled when winding the bobbin
11 Q18
Should I oil the machine?
11 Q19
My device cannot connect to the embroidery machine after connecting to
the internet
11 Q20
I do not know where to connect my device
11 Q21
How would I know if my device is connected to the embroidery machine?
11 Q22
The embroidery machine and my device are disconnected. I want to
reconnect them.
13 Q23
I want to check the embroidery data transfer status
13 Q24
I want to restore the help guide
14 Q25
I want to restore the built-in embroidery design
14 Q26
I want to know the app version
14 Q27
The embroidery machine and my device cannot be connected
15 Q28
I want to know the status of my machine
Machine FAQ