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1.8 MAKING AN EMERGENCY CALL
An emergency call can be made at any time of the day or night.
1. Press the
RED ((•))
2. The Reach will start to make an emergency call...
3. The call will be answered by the Control Centre and an operator will speak...
4. A two-way conversation can be held with the resident.
5. The operator will cancel the call and the front light will return to
If the operator cannot hear the caller they will still know where the call is coming from.
The Touch pendant does NOT pick up voice, the microphone is in the Reach unit and is
very sensitive but will not work if the caller is outside their home.
The Control Centre can increase the volume if the caller has difficulty hearing.
careline24.co.uk
button on the Reach unit or press the Touch pendant...
"Please wait, dialling for assistance"
"You're through to Telecare24
The front light will go
unit will announce...
"Alarm type"
This message will repeat for a few seconds
before the unit starts to dial.
how can I help you?"
7
STEADY RED
and the
STEADY
GREEN.
Call Free: 0800 1808545
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