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Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The status LED won't
illuminate when the
handset is placed in the
base.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
[ 40 ]
A D D I T I O N A L I N F O R M A T I O N
• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in base.
• Make sure the charging contacts on the handset and base are clean.
• Make sure that the base antenna is in a vertical position.
• Move the handset and/or base to a different location away from metal
objects or appliances and try again.
• Press delete/ch to help eliminate background noise.
• Make sure that you are not too far from the base.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Change the digital security code (See page 38).
• Make sure that you are not too far from the base.
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