Warranty Card - Viessmann AQUAHOME 11-N Installation And Operation Manual

2. Warranty card

Authorised service provider:
....................................................................
....................................................................
This warranty card has been issued for the following device:
Device name
Water softener
Warranty conditions:
1. The supplier grants the warranty of
reliable operation of the delivered
equipment, when used as intended
and in accordance with the
guidelines provided in this
documentation.
2. Individual elements of the water
softener are embraced by the
warranty from the date of
commissioning based on the
following conditions:
 external casing of the water
 resin tank – period of 5 years
 control head – period of 3
 electronic subassemblies –
3. As a condition, warranty will apply
only if the hydraulic assembly and
commissioning of the device is
carried out in accordance with the
guidelines included herein.
6. The warranty does not cover:
6.1. inspection services,
6.2. change of the device's
6.3. consumables
Type
AQUAHOME .................
softener - period of 5 years
years
period of 2 years
program settings
equipment
used during normal
operation, such as filter
cartridges, regeneration
User:
........................................................................
........................................................................
Serial number:
Ser. No: ...................................
4. The User shall agree to carry out
one warranty inspection during a
year. Warranty review costs will
include labour costs and costs of
an employee delegation and travel.
The supplier shall perform such
warranty inspection in return for
remuneration upon notification by
the User on warranty inspection
deadline. The notification should
be submitted in writing (via fax,
email or regular mail) or should be
performed via telephone not later
than 7 days prior to the deadline of
the warranty inspection.
5. The supplier shall remove all
defects and malfunctions in
operation of the devices embraced
by the warranty within 7 business
days of the notification date.
Confirmation of the notification's
receipt will be performed by stating
the name and surname of the
person accepting the notification.
salt
6.4. damage resulting from:
theft, fire,
impact of external
factors or
weather conditions, use
of inappropriate consumables,
assembly of additional
parts and subassemblies
without an approval of
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