Help With Set-Up; Help With Freeview - BT DB-T2200 User Manual

Help with set-up

Can't connect using BT Mini Connectors (powerline adaptors)?
Try connecting your Hub directly to your BT TV box using an Ethernet cable.
If they're both in the same room, the ten-metre cable that came with your
BT TV box should be long enough. If it isn't, or they're in different rooms, use
a longer Ethernet cable or try your Mini Connectors again. For more help on
this, take a look at bt.com/help/tv
Can't see the welcome screen or the screen says 'No Signal'?
This could mean your TV is using the wrong source or input. Here's what
to do.
1 Check that your BT TV box is correctly connected to an HDMI port on
your TV.
2 If they're connected okay, check that your BT TV box has a blue light on
its top. (You can find out more about lights on page 16.)
3 If the light's blue, press the 'Input' or 'Source' button on your TV remote
(it'll look something like ) and select HDMI1, HDMI2 or HDMI3.
You should have the right input now. If not, please have a look at your
TV maker's guide for more help.
What's the best way to connect surround sound?
You should be able to find this in the maker's guide that came with your
surround sound equipment.
You can connect your box to a surround sound system using an HDMI cable.
But there are some programmes you might not be able to get in surround
sound. Take a look at bt.com/help/tv for more information.

Help with Freeview

You might find some or all of your Freeview channels are missing or they're
poor quality. Most of the time, the problem will right itself. Or you might
need to make a quick and easy fix. Here's what to do.
1 Check the coverage in your area at freeview.co.uk. Type in your postcode
and house number to see which channels you should be able to get.
2 Check your aerial connections. Your aerial needs to be in good working
order to get Freeview channels. Make sure the aerial cable is going
straight into the Aerial IN socket on the back of your TV Box. You might
also get better picture quality by removing any amplifiers or splitters that
you've got connected.
3 If you're stuck, you can report a fault at bt.com/faults or call us on
0800 111 4567 and we'll send a specialist to check your aerial. It might
be out of place, or something might be restricting the signal. Or you can
contact a local professional to help. If you need outside or roof access to
your aerial, we recommend getting someone in to do it for you.
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