Troubleshooting - AT&T BL102 Quick Start Manual

Appendix

Troubleshooting

If you have difficulty with your phone, please try the following
suggestions. For Customer Service, visit our website at
www.telephones.att.com
1 (866) 288-4268
Canada, dial
For more detailed instructions, refer to the online Complete user's
www.telephones.att.com/manuals
manual at
My telephone doesn't work at all.
Make sure the power cord is securely plugged in.
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Make sure you plug the battery connector securely into the cordless
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handset.
Make sure you plug the telephone line cord securely and firmly
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into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 10 hours.
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For optimum daily performance, return the cordless handset to
the telephone base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes
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to charge the handset before it shows Low battery. See page
10 for details.
Reset the telephone base. Unplug the electrical power. Wait for
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approximately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to
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Battery installation and charging in this user's manual on
pages 10-11.
The display shows No line. I cannot get a dial tone.
Try all the suggestions, as mentioned above.
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If the previous suggestions do not work, disconnect the telephone
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line cord from your telephone and connect the telephone line
cord to another telephone.
If there is no dial tone on that other telephone either, your
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telephone line cord may be defective. Install a new telephone
line cord.
If changing the telephone line cord does not help, the wall jack
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(or the wiring to this wall jack) may be defective. Try using
a different wall jack in your home to connect your BL102/
BL102-2/BL102-3/BL102-4/BL102-5 telephone, or contact your
telephone service provider (charges may apply).
1 (800) 222-3111
or call
.
84
. In
.