Troubleshooting; Possible Failures - Electrolux EWW8023AEWA User Manual

12. TROUBLESHOOTING

12.1 Possible Failures

Certain problems are due to lack of
simple maintenance or oversights, which
can be solved easily without calling out
an engineer. Before contacting your local
Service Centre, please check
troubleshooting.
Once the problem has been eliminated,
press the Start/Pause button to restart
the program. If after all checks, the
problem persists, contact your local
Service Centre.
WARNING! Deactivate the
appliance before you do the
checks.
Malfunction
Machine does
not start:
Machine does
not fill the
water:
Machine fills
then empties
immediately:
Possible cause
The door has not been closed.
(Error code: )
The plug is not properly
inserted into the power socket.
There is no power at the
socket.
The Start/Pause touchpad has
not been pressed.
The "Delay Start" has been
selected.
The Main supply is unstable.
(If appears on the
display.)
The water tap is closed.
(Error code: )
The inlet hose is squashed or
kinked. (Error code:
The filter in the inlet hose is
blocked. (Error code:
The door is not properly closed.
(Error code: )
The end of the drain hose is
too low. (Error code:
Alarm Code:
The appliance does not fill
with water properly.
The appliance does not drain
the water.
The appliance door is open or
not closed correctly. Please
check the door!
The main supply is unstable.
Wait until the main supply is
stable.
No communication between
electronic elements of the
appliance. Switch off and
switch on again.
Solution
Close the door firmly.
Insert the plug into the power
socket.
Please check your domestic
electrical installation.
Press the Start/Pause
touchpad.
If the laundry are to be
washed immediately, cancel
the "Delay Start".
Wait until the main supply is
stable. Appliance will start
automatically.
Open the water tap.
Check the inlet hose
) connection.
Clean the water inlet hose
) filter.
Close the door firmly.
Refer to relevant paragraph in
) "water drainage" section.
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