TROU BLESHOOTING
Troubleshooting & Maintenance
Problem
Batteries inserted in wrong direction.
Device will not
The adapter is not plug well into device
turn on.
properly.
Power turns
Gel pads not attached correctly to the skin.
off too soon
Power turns off
if you are using the batteries operation, then
while using
the batteries weak/exhausted.
massager
Treatment period of 30 minutes is over and
power turns off automatically.
if you are using the body massage, the
electrode gel pad may be broken
It is difficult to
Transparent film not peeled off
attach Gel pad
Gel pad applied immediately after washing
to the skin
Adhesive surface of Gel pad damaged.
The gel pads get dirty and lost their
adhesive/stickiness.
Adhesive
Use of Gel pad during perspiring
surface of Gel
pad is not
Gel pad washed too long and/or too frequently
sticky
Gel pads stored under high temperature, high
humidity, direct sunshine
You sole is too dry, not moisture enough
It is difficult to
Your sole is not placing on the foot pedal
feel stimulation
properly
Gel pads not attached correctly to the skin
Gel pads overlap each other
Electrode cord not connected correctly
Applied intensity too weak
The skin turns
Adhesive surface of Gel pads dirty or dry
red or the skin
feels irritated
Adhesive surface of Gel pads damaged
Hygiene
After using the product
Clean the device with a soft, damp cloth but make sure squeeze a cloth dry and to clean the foot pedal area. Store the
Electrode Gel pads on the plastic pad protectors provided.
Storage
Keep the whole set of product clean and storage in a dust free and dry location under the condition
Storage temperature and humidity
Operating temperature and humidity
8
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Cause
Insert batteries in correct direction or check the
battery is in full power.
check the connection of the adapter jack is in
well connected. And also the DC adapter with
well connecting to the main socket.
Attach Gel pads correctly to the skin.
Fit 4 new identical 1.5V alkaline batteries type AA.
Restart treatment or turn off the massager.
Replace electrode gel pad
Peel off film on the adhesive surface of Gel pad
Sufficiently dry Gel pad
Replace Gel pad
Replace Gel pad or clean the gel pad with a small
drop of water onto the sticky side of the
electrode pad and rub into the surface
Leave Gel pad in freezer for overnight
put some water to your sole to moisture your
sole.
Ensure both of your sole are placed on each
pedal properly. each
Attach Gel pad firmly to the skin
Reattach Long Life pads with no overlap
Connect electrode cord correctly
Increase the intensity by turning the dial switch
Wash adhesive surface of Gel pads softly with your
fingertips for about 3 seconds under slow running
water
Replace Gel pads
-10°C to 60°C, 10% to 95% RH
-5°C to 50°C, 30% to 90% RH
10
Rectification