Troubleshooting - Star-Light WMM-714A+++ Instruction Manual

Troubleshooting

Troubles
Washing machine
cannot start up
Door cannot be opened
Heating fault
Water leakage
Water is overflowed
from the bottom of the
machine
Indicator or display
does not light
Detergent residues in
the box
Washing effects are
not good
Abnormal noise
Great vibration
Reason
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
Machine's safety protection
design is working.
NTC is damaged and heating
pipe is aging
The connection between inlet
pipe or outlet hose and tap or
washing machine is not tight.
Drain pipe in the room is
blocked.
The inlet pipe is not
connected firmly. Outlet hose
has water leakage.
Power is disconnected. PC
board has problems. Harness
has connection problem.
Washing powder is
dampened and agglomerated
The clothes are too dirty.
Insufficient detergent
quantity.
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
===============================================
Check if the door is closed tightly.
Check if power plug is inserted well.
Check if water supply tap is opened.
Check if button „Start/Pause"is
pressed.
Check if button „On/Off" is pressed.
Disconnect the power
Can normally wash the clothes
Only cannot wash with heating
Shall contact the service center
promptly
Check and fasten water pipes.
Clean up outlet hose and ask a
specialized person to repair it when
necessary.
Fix the inlet pipe
Replace the drain hose
Check if the power is shut down and
power plug is connected correctly If
not, please call up service line
Clean and wipe the box Use liquid
detergents or the detergents special
for drum
Select a proper procedure
Add the proper detergent quantity
according to the instructions in
detergent package
Check if the fixing (bolts) has been
removed. If cabinet is installed on
the solid and level floor. Check if
there are any barrettes or metal
articles inside. Check if the legs in
the washing machine are adjusted
level
27
Solution