Reset Network; Troubleshooting - POMCube iCAN NetZero Plus User Manual

connection.

Reset Network

Long press RESET button for 4 seconds. Re-configure the network following the
instructions in the app.

Troubleshooting

In any cases of device failure, please check alarms on APP and proceed as
instructed accordingly. If APP fails to connect to the device, check the status of
indicators and possible reasons and solutions as follows:
The Network Indicator on Universal PCS is always solid red.
(1)
The energy management
unit may be crashed or
damaged.
The Network Indicator on Universal PCS is always blinking red.
(2)
The Wi-Fi is not 2.4G.
The indicator was not
blinking red before
configuring the network.
The Network Indicator on Universal PCS is always blinking green.
(3)
The router may not work
properly.
The Wi-Fi password put in
was incorrect.
Wi-Fi was changed.
Ethernet cable disconnected
(if applicable)
Press the ON/OFF button to reboot the
Universal PCS. If it is not recovered, shut it
down and contact us.
Select a 2.4G Wi-Fi for Wi-Fi connection.
Make sure the indicator is blinking red before
configuring the network. Try to re-configure
the network.
Check the router status. Reset the router if
necessary.
Try to Re-configure the network.
Re-configure the network.
Double check and reconnect Ethernet cable
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