Troubleshooting - LeapFrog Blue’s Clues & You! 6117 Parents' Manual

TROUBLESHOOTING

If for some reason the program/activity stops working, then
please follow these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the
batteries.
4. Turn the unit back ON. The unit will now be ready to play
again.
5. If the unit still does not work, replace with an entire set of
new batteries.
IMPORTANT NOTE:
If the problem persists, please call our Consumer
Services Department at 1-800-701-5327 in the U.S. or
email support@leapfrog.com. Creating and developing
LeapFrog products is accompanied by a responsibility
®
that we take very seriously. We make every effort to
ensure the accuracy of the information, which forms
the value of our products. However, errors sometimes
can occur. It is important for you to know that we stand
behind our products and encourage you to contact us
with any problems and/or suggestions you might have.
A service representative will be happy to help you.
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