Vileda Warranty - Vileda JetClean Operating Instructions Manual

G
Problem description
Device dripping from air
exhaust during or after use
Water spillage on floor
during cleaning mode
A. SCOPE
1. Freudenberg Household Products LP ("FHP") guarantees the product to be free from defects in materials and
workmanship a for a period of two years from the date of purchase. 2. If the product becomes faulty for any reason
for which FHP is responsible within two years from the date of purchase ("the Guarantee Period"), FHP or an authorised
service network member in the Guarantee Area (meaning anywhere within the United Kingdom, including the Channel
Islands and the Isle of Man and the Republic of Ireland) will repair or replace it subject to the terms and limitations
below. FHP may replace defective products or parts with new or refurbished products or parts. All products and parts
replaced become the property of FHP. 3. This guarantee does not cover: a) periodic maintenance or repair or parts
replacement due to wear and tear; b) consumables (namely components that are expected to require necessary
periodic replacement during the lifetime of a product such as pads and rubber lip); c) damage or defects caused by use,
operation or treatment of the product inconsistent with normal personal or domestic use; d) damage or deterioration in
the condition or performance of the product arising as a result of: I. misuse, including:
- treatment resulting in physical, cosmetic or surface damage to or deterioration in product;
- failure to install or use the product for its normal purpose or in accordance with FHP's instructions on installation or use;
- failure to maintain the product in accordance with FHP's instructions on maintenance;
- installation or use of the product in a manner inconsistent with the technical or safety laws or standards in the
country where it is installed or used; II. use of the product with accessories, peripheral equipment and other products
of a type, condition and standard other than prescribed by FHP; III. repair or attempted repair by persons who are not
FHP or authorised service network members; IV. accidents, fire, liquids, chemicals, other substances, flooding,
vibrations, excessive heat, improper ventilation, power surges, excess or incorrect supply or input voltage, radiation,
electrostatic discharges including lighting, other external forces and impacts; or V. any event or circumstances
beyond the reasonable control of FHP.
B. TERMS
1. Guarantee services will be provided only if the original invoice or sales receipt (indicating the date of purchase, model
name and dealer's name) is presented with the defective product within the Guarantee Period. FHP may refuse free-of-
charge guarantee service if these documents are not presented or if they are incomplete or illegible. This Guarantee
14
Possible cause
• Product fell on the floor when
OFF.
• Too much water in the dirt water
tank due to jammed floater.
• Dirt water tank is not emptied
before running the cleaning
mode.
• Too much water filled into the
water chamber at the back of the
easy clean storage tray
• The product is not ON during the
cleaning mode.

6. VILEDA WARRANTY

Possible solution
• Check product to ensure that it has
not been damaged. 1. Turn power
OFF, follow instruction for 'Empty and
clean dirt water tank'. 2. Turn power
ON and run in its storage tray,
allowing the airflow to dry the air
channels. Note: The product remains
safe even if water is dripping from the
air exhaust during or after use.
• 1. Turn power OFF, follow instruction
for 'Empty and clean dirt water tank'.
2. Turn power ON and run in its
storage tray, allowing the airflow to
dry the air channels. Note: The
product remains safe even if water is
dripping from the air exhaust during
or after use.
• Turn power OFF, follow instruction for
'Empty and clean dirt water tank'.
• Turn power OFF. Use the prescribed
amount of water (150 ml) during
cleaning mode.
• Turn the unit ON during the cleaning
mode to ensure the water is sucked
up into the dirt water tank.