Service And Spare Parts; Guarantee Conditions - Tricity Bendix TBS 605 Instruction Booklet

If you require spare parts or an engineer contact your
local Service Force Centre by telephoning:
08705 929929
Your call will be routed to the Service Centre
covering your post code area. The addresses of
Tricity Bendix Service Force Centres are detailed on
the following pages.
TRICITY BENDIX STANDARD GUARANTEE
CONDITIONS
We, Tricity Bendix, undertake that if, within 12
months of the date of the purchase, this Tricity
Bendix appliance or any part thereof is proved to be
defective by any reason only of faulty workmanship
or materials, we will, at our option, repair or replace
the same FREE OF ANY CHARGE for labour,
materials or carriage on condition that:
* The appliance has been correctly installed and
used only on the gas and electricity supply stated
on the rating plate.
* The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer's instructions.
* The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any
person not authorised by us.
* All service work under this guarantee must be
undertaken by a Tricity Bendix Service Force
Centre.
* Any appliance or defective part replaced shall
become the Company's property.
* This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside
these hours, in which case a premium will be
charged.
Exclusions
This guarantee does not cover:
* Damage or calls resulting from transportation,
improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
* Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliance
outside the United Kingdom.
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Service and Spare Parts

CUSTOMER CARE
For general enquiries concerning your Tricity Bendix
appliance and for further information on Tricity
Bendix products, contact our Customer Care
Department by letter or telephone as follows:
Customer Care Department
Tricity Bendix
55-77 High Street
Slough
Berkshire SL1 1DZ
Tel : 08705 950950
* Appliances found to be in use within a
* Products of Tricity Bendix manufacture which are
European Guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new
home subject to the following qualifications:
* The guarantee starts from the date you first
* The guarantee is for the same period and to the
* This guarantee relates to you and cannot be
* Your new home is within the European
* The product is installed and used in accordance
* The product is installed taking into account
Before you move, please contact your nearest
Customer Care centre, listed below, to give them
details of your new home. They will then ensure that
the local Service Organisation is aware of your move
and able to look after you and your appliances.
France
Germany
Italy
Sweden
UK
commercial or similar environment, plus those
which are the subject to rental agreements.
not marketed by Tricity Bendix.
purchased your product.
same extent for labour and parts as exist in the
new contry of use for this brand or range of
products.
transferred to another user.
Community (EC) or European Free Trade Area.
with our instructions and is only used
domestically, i.e. a normal household
The electrical supply complies with the
specification given in the rating label.
regulations in your new country.
Senlis +33 (0)3 44 62 22 22
Nürnberg +49 (0)911 323 2600
Pordenone +39 (0)1678 47053
Stockholm +46 (0)20 78 77 50
Slough +44 (0)1753 219898