Studer Xcom-GSM User Manual
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Studer Xcom-GSM User Manual

Studer Xcom-GSM User Manual

Remote communication sets for xtender systems
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Xcom-GSM / Xcom-LAN
Remote communication sets for
Xtender systems
User Manual
Studer Innotec SA 2015 – V2.0
4O9E

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Summary of Contents for Studer Xcom-GSM

  • Page 1 Xcom-GSM / Xcom-LAN Remote communication sets for Xtender systems User Manual Studer Innotec SA 2015 – V2.0 4O9E...
  • Page 2 Studer Innotec SA Xcom-GSM/-LAN V2.0 User manual...

  • Page 3: Table Of Contents

    Warranty and liability .......................... 4 Safety precautions ..........................5 EC DECLARATION OF CONFORMITY ....................6 CONTENTS OF THE REMOTE COMMUNICATION SETS XCOM-GSM AND XCOM-LAN ......7 MOUNTING AND INSTALLATION ......................9 Installation of the Xcom-232i ......................9 WIRING ..............................9 Xcom-GSM set ............................

  • Page 4: Introduction

    Two solutions are provided to access the virtual remote control: Xcom-LAN, for systems connected to a wired Local Area Network giving access to Internet. Xcom-GSM, for systems with no available LAN but access to the GSM network, either by GPRS (worldwide) or by 3G (WCDMA).

  • Page 5: Safety Precautions

    1.3.3 Compatibility Studer Innotec SA guarantees the compatibility of the software updates with the hardware for one year, starting from the date of purchase. The updates are no longer guaranteed beyond this date and a hardware upgrade may be required.

  • Page 6: Ec Declaration Of Conformity

    Low voltage directive 2006/95/CE: EN 60950:2005  EMC directive 2004/108/CE: EN61000-6-1:2005  RoHS directive: 2011/65/UE CH - 1950 Sion, April 2015 Studer Innotec SA (R. Studer) Studer Innotec SA contact details Studer Innotec SA Rue des Casernes 57 CH - 1950 Sion Switzerland...

  • Page 7: Contents Of The Remote Communication Sets Xcom-Gsm And Xcom-Lan

    Studer Innotec SA Xcom-GSM/-LAN 3 CONTENTS OF THE REMOTE COMMUNICATION SETS XCOM-GSM AND XCOM-LAN The remote communication sets are delivered with the material listed below: Xcom-GSM Xcom-LAN 1 Xcom-232i 2m communication cable 1 MicroSD with adaptor 0.25m serial cable 1 Xcom-232i user manual...
  • Page 8 Studer Innotec SA Xcom-GSM/-LAN Xcom-GSM Xcom-LAN 1 external antenna 0.5m power supply cable RJ45-Jack Sliding pin 1 3G cellular modem datasheet 1 Ethernet gateway 3m Ethernet cable 1 Ethernet gateway quick installation guide V2.0 User manual...

  • Page 9: Mounting And Installation

    5 WIRING -GSM In order to install the Xcom-GSM set, there need to be sufficient GSM network coverage on the site of the Xtender system. The network also has to conform to one of the following standards: GSM / GPRS / EDGE / UMTS / HSDPA / HSUPA / HSPA on these frequencies 850 / 900/ 1800 / 1900 / 2100 MHz.
  • Page 10 Studer dvice should be put to T as in "Terminated". With more than one device in the system all Studer devices should be put to O as in "Open" apart from the devices at the end of the communication chain.These devices should be put to T as in "Terminated".
  • Page 11 Studer device should be put to T as in "Termi-nated". With more than one device in the system all Studer devices should be put to O as in "Open" apart from the devices at the end of the communicationchain. These devices should be put to T as in "Terminated".

  • Page 12: Configuring The Xcom-232I

    Insert the SD card into your computer, open an explorer window, go through the SD card drive and run the "XCOM Configurator" executable available in the folder "Tools". The Xcom configurator is also available to download for free from Studer Innotec's website under Support/Download Centre/Software and Updates.

  • Page 13: Set The Parameters

    Studer Innotec SA Xcom-GSM/-LAN ET THE PARAMETERS 6.3.1 For Xcom-LAN To use the Xcom-232i with the Ethernet gateway, choose "LAN" as Xcom mode. No other parameters are required. The gateway is already configured. Press "Generate" to save the parameter settings.
  • Page 14 Studer Innotec SA Xcom-GSM/-LAN 6.3.2 For Xcom-GSM To use the Xcom-232i with the GSM modem, choose "GSM" as Xcom mode. Then enter the "Access Point Name" (APN) of your internet service provider (ISP). If your ISP requires a username and a password, use them to fill in the fields "Access Point User Name" and "Access Point Password".

  • Page 15: Generate The Configuration File

    Studer Innotec SA Xcom-GSM/-LAN ENERATE THE CONFIGURATION FILE If the parameters were successfully set, this message box will appear: Figure 6.5 : Parameters set and a successful generation of GUID Close the message box and a text file with your identifier (GUID) will appear. This file is saved on your "Desktop"...

  • Page 16: Remove The Sd Card

    If the setup is successful and you have a RCC, the product's name and its GUID can be read under "System info" on the RCC. COM CONNECTS TO THE SERVER When the parameters are set and applied, the Xcom-GSM or Xcom-LAN will automatically connect to the server and send a confirmation message to the RCC.

  • Page 17: Creation Of Your Account

    Studer Innotec SA Xcom-GSM/-LAN REATION OF YOUR ACCOUNT To access the installation remotely, the web portal https://xcom.studer-innotec.com is provided free of charge. To set up a user account on this web portal, please follow the instructions below. If you already have an account, please proceed to chapter "6.10 Registration of installation".

  • Page 18: Demo Installation

    Xcom-GSM/-LAN EMO INSTALLATION On the first page of the Studer access portal, you will find, by default, a shared installation to illustrate the functioning of an installation. It is possible to delete this installation from the view, simply by clicking on the "Delete" button.

  • Page 19: Installation Completed

    Press the"Register" button to save the installation 6.12 : Register a new installation 6.11 I NSTALLATION COMPLETED The installation is now completed and you can access your system from anywhere with internet access through Studer’s web portal https://xcom.studer-innotec.com User manual V2.0...

  • Page 20: Xcom Portal

    Studer Innotec SA Xcom-GSM/-LAN 7 XCOM PORTAL The user interface has been designed to be as simple and intuitive as possible. UTHENTICATION PAGE By ticking the box "Keep me logged in" the user will remain logged in and will arrive directly at the dashboard when returning to the Xcom portal.

  • Page 21: Installation Management Page

    Studer Innotec SA Xcom-GSM/-LAN Find a specific installation by scrolling the list or by using the search-field. Access the installation management page by pressing the "Manage" button. An installation can also be deleted by pressing the "Delete" button. NSTALLATION MANAGEMENT PAGE This page is divided into five tabs whose functions are described below: 7.3.1 Installation...
  • Page 22 Studer Innotec SA Xcom-GSM/-LAN 7.3.2 Remote Control This tab allows you to take control over the system as if you were using an RCC-02/-03. You have to click in the centre of the window to start the remote control and then you obtain the same screen and button functionality as with the RCC-02/-03.
  • Page 23 By default, the last 30 available days are selected. When the data is downloaded, it can be analysed with the "Xtender Data Analysis Tool", available on Studer's website (http://www.studer-innotec.com/support). You can also read the related application note (AN006 Data logger and Analysis tools) to see how to use the data logger tool.
  • Page 24 Studer Innotec SA Xcom-GSM/-LAN 7.3.4 Sharing This tab shows all sharing rules for an installation and it allows you to give access to your installation to someone else. Once established, the sharing rules may be edited or deleted. You may easily add a sharing rule by clicking on the button “Add new sharing rule” and inserting the email address of the designated person.
  • Page 25 Studer Innotec SA Xcom-GSM/-LAN 7.3.5 Messages This tab shows all messages from the Xcom-232i. These messages reflect the past performance of your installation and are not necessarily alarms or alerts. User manual V2.0...
  • Page 26 Studer Innotec SA Xcom-GSM/-LAN 7.3.6 Notifications Under this tab it is possible to define different criteria for when and how to send system notifications. The generated alerts are sent either by SMS or by email. Generation of SMS alerts requires the provision of SMS credits from a supplier of this type of service (e.g.
  • Page 27 Studer Innotec SA Xcom-GSM/-LAN To avoid repeated notifications of recurrent messages (for instance "AC-In synchronization in progress" for a 3-phase system), it is possible to use a notification delay that prevents notifications of the same type to be sent during a set period.

  • Page 28: Frequently Asked Questions (Faq)

    Studer Innotec SA Xcom-GSM/-LAN FREQUENTLY ASKED QUESTIONS (FAQ) Please check that your Xcom-LAN/-GSM is up-to-date before reading this section. STATES 8.1.1 3G modem LED State Indication Power OFF Always on Searching network Slow blinking (800ms ON, 800ms OFF) Registered to the operator network...
  • Page 29 Studer Innotec SA Xcom-GSM/-LAN 8.1.3 Xcom-232i LED State Indication colour Updating process. During the Xcom-232i updating Blinks process (after insertion of a MicroSD card containing the updates), the signalisation LED blinks in red with a cyclical (Ton = 50 % | Toff = 50 %) ratio of 50 %.

  • Page 30: Xcom-Gsm

    10m of cable length and to place the modem as close as possible to the power supply device (Xtender, VarioTrack or VarioString). 8.2.3 I entered the wrong PIN code and the Xcom-GSM has blocked my SIM card. What should I do? After 3 failed attempts, the modem blocks the SIM card and requires the PUK code for identification.

  • Page 31: Xcom-Lan

    GUID. What should I do? It is possible the Moxa's TX counter is not working. If this counter is at zero, the Xcom's TX line is damaged and must be replaced. Please contact Studer Innotec support in order to replace your set.

  • Page 32: Xcom Portal

    System Info menu in an RCC-02/-03 connected to the system) should indicate either Xcom-LAN for an installation with Xcom-LAN or Xcom-GSM for an installation with Xcom-GSM. In order to validate that the connection with the installation is well established, check that the RCC displays the message "Server connected"...

  • Page 33: Notes

    Studer Innotec SA Xcom-GSM/-LAN 9 NOTES ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ User manual...
  • Page 34 Studer Innotec SA Xcom-GSM/-LAN ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ ________________________________________________________________________________________________ V2.0...
  • Page 35 Studer Innotec SA Xcom-GSM/-LAN User manual V2.0...
  • Page 36 Studer Innotec SA Rue des Casernes 57 1950 Sion – Switzerland Tel. : +41(0) 27 205 60 80 Fax : +41(0) 27 205 60 88 info@studer-innotec.com www.studer-innotec.com...

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Xcom-lan

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