Troubleshooting - Breville Hot Cup Instructions For Use Manual

Troubleshooting

Problem
The on/off switch will not stay
in the on position.
The water tank does not
illuminate and the Hot Cup
does not dispense boiling
water.
The Hot Cup does not
dispense a full cup of water
The Hot Cup produces excess
steam but does not dispense
boiling water.
The on/off switch has been
manually switched off during
the boil cycle but hot water is
still dispensed.
The Hot Cup makes a
noise and there is a 'clunk'
sound after water has been
dispensed.
Water drips from the
dispensing nozzle after the
boil cycle has finished.
Steam comes out from behind
the on/off button and behind
the dispensing nozzle
10
Possible Cause
The Hot Cup has not reset
itself after the boiling cycle.
• The Hot Cup is not
plugged in.
• The Hot Cup is not
positioned correctly on its
power base.
• The fuse has blown.
• The Hot Cup has boiled
dry.
The Hot Cup has excessive
scale.
• The water level has
dropped below the MIN
level.
• The Hot Cup has excessive
scale.
The Hot Cup is designed to
boil a set volume of water.
Once the temperature of
the water reaches a certain
level it will automatically be
dispensed.
This is the sound of the
internal valve operating after
the boil cycle finishes.
There is a residual amount of
water left inside the Hot Cup
after the boil cycle.
Steam is being vented in a
controlled manner through
designed vents
Solution
The Hot Cup is still too hot
after the last boil cycle. Wait
a few seconds for it to cool
slightly before trying again.
• Check the Hot Cup is
plugged in and switched on
at the supply socket.
• Check that the dispensing
nozzle is positioned
centrally over the drip tray.
• Check the fuse in the plug.
• Allow the Hot Cup to cool
down completely then refill
it with water.
Descale your Hot Cup
• Fill with water between
the MIN and MAX
markings then restart the
boil cycle.
• Descale your Hot Cup.
Allow it to finish the boil cycle
and dispense any water into
the drip tray. Allow any water
in the drip tray to cool down
then empty it.
This is normal operation.
This is normal operation
This is normal operation