Henden ™ Repair Or Replacement Guarantee - Henden HSMC15 Installation & Owner's Manual

Henden Salt and Mineral Chlorinator Owners Manual
13. HENDEN REPAIR OR REPLACEMENT GUARANTEE
™
Henden Guarantee Period
Power Supply - Four Years
Electrolytic Cell - Three Years
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Should you experience any difficulties with your Henden product, we suggest in the first instance that you contact the
installer of the product or your local Reece Irrigation & Pools branch.
Alternatively you can phone Henden. On receipt of your claim, Henden will seek to resolve your difficulties if the product
is faulty or defective, advise you on how to have your Henden product repaired, obtain a replacement, or a refund.
Henden does not cover normal wear or tear, or damage resulting from misuse or negligent handling, improper use for
which the product was not designed or advertised, failure to properly follow the provided installation and operating
instructions, failure to carry out maintenance, corrosive or abrasive water or other liquid, lightning or high voltage
spikes, or unauthorised persons attempting repairs. Where applicable, your Henden product must only be connected to
the voltage shown on the nameplate.
Henden does not cover freight or any other costs incurred in making a claim. Please retain your receipt as proof of
purchase; you MUST provide evidence of the date of original purchase when making a claim.
Henden shall not be liable for any loss of profits or any consequential, indirect or special loss, damage or injury of any
kind whatsoever arising directly or indirectly from Henden products.
Should your Henden product require repair or service after the guarantee period contact your nearest Reece Irrigation &
Pools branch or phone the number below.
For a complete list of Reece Irrigation & Pools branches visit our website reece.com.au/storefinder or contact:
TECHNICAL AND AFTER SALES SUPPORT:
1300 HENDEN (1300 436 336)
MAILING/MANUFACTURER ADDRESS:
Reece Group
118 Burwood Highway
Burwood, Victoria 3125
ABN 49 004 313 133
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