HPC EI Series Installation & Operation Instructions
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HPC EI Series Installation & Operation Instructions

Electronic ignition fire pit insert
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Select Models
Certified to
ANSI Z21.97-2014
CSA 2.41-2014
WARNING: FOR OUTDOOR USE ONLY
WARNING:
•Improper installation, adjustment, alteration, service or maintenance can cause injury or property
damage. Read the installation, operating and maintenance instructions thoroughly before installing or
servicing this equipment.
WARNING:
•Do not store or use gasoline or other flammable vapors and liquids in vicinity of this or any other
appliance.
•An LP cylinder not connected for use shall not be stored in the vicinity of this or any other appliance.
DANGER:
If you smell gas:
1) Shut off gas to appliance.
2) Extinguish any open flame.
3) If odor continues, keep away from appliance and immediately call gas supplier or fire
department.
4/28/2017
Electronic Ignition Fire Pit Insert
Installation & Operation Instructions
(On / Off and High / Low Models)
For Commercial and Residential Use
860-EI
Document and keep for your records: You may
remove the label from the package and tape
here.
Model #:
Serial #:
BTU:
EI Series
PENTA24EI
49X8SSEI-L
Voltage:
Service
We suggest that our products
be serviced by a professional
certified in the US by the
National Fireplace Institute
(NFI) as NFI Gas Specialists.
Installation
We suggest that our products be
installed by professionals that are
locally licensed by the authority having
jurisdiction in gas piping.
INSTALLER:
Leave this
manual with the appliance.
CONSUMER: Retain this
manual for future reference.
1

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Summary of Contents for HPC EI Series

  • Page 1 Model #: Serial #: BTU: Voltage: Electronic Ignition Fire Pit Insert EI Series Installation & Operation Instructions (On / Off and High / Low Models) For Commercial and Residential Use Service We suggest that our products PENTA24EI...

  • Page 2: Parts List

    2. General Information Attention: 3. Selecting the Location High / Low Models 4. Construction of Fire Pit Enclosure For the HPC Fire App, 5. Installation of Fire Pit the default security 6. Media Application code is: 7. Fire Pit Operation 8.

  • Page 3: Selecting The Location

    BTU of the product and certified to ANSI Z21.75*CSA 6.27. • The EI Series is not for use with small LP Tanks and must utilize permanent fixed piping for fuel supply. ELECTRICAL Key Points: •...
  • Page 4 HPC recommends that the pan lip is recessed on trough (linear), and large round products as illustrated below. HPC cannot guarantee the pan lip on all of our products will be perfectly flat and will not warp due to heat.
  • Page 5 5. Installation of Fire Pit Gas supply Line Testing: To prevent damage, unhook fire pit from gas supply during any pressure leak tests of the gas supply line. IMPORTANT: Burn Testing- It is the responsibility of the qualified installer to test for gas leaks at all connections.
  • Page 6 High / Low Models: Antenna Extension Cable Mounting Antenna Removal- (If extension not attached) Antenna a) Locate antenna on valve box inside fire pit enclosure. Remove antenna where attached to valve box using fingers on knurled part of antenna ferrule base. NOTE: If needed use needle nose pliers and gently grasp the knurled ferrule base of the antenna and loosen finishing with fingers.
  • Page 7 High / Low Models: Antenna Extension Cable Mounting (cont’d) If using the antenna extension cable is not possible, remove from fire pit insert and reinstall antenna. For best results the antenna should be pointed down as much as possible depending on the configuration and the onsite conditions.
  • Page 8 Lava Rock & Glass Application Please follow the instructions below to add the finishing touch to your fire pit. Particular attention needs to be on the pilot assembly area. Incorrect media installation will cause the pilot flame to suffocate and turn off pit or delay main burner ignition.
  • Page 9 7. Fire Pit Operation Before use, be sure to test all gas connections for leaks. Do not use fire pit if there is any evidence of leaking gas. If leaking gas suspected, turn off the main gas supply and repair immediately. Both children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns and clothing ignition.
  • Page 10 2. Once fire pit is cooled, use appropriate cover to protect fire pit. B. HIGH / LOW MODELS- HPC Remote Control, after turning ON gas to fire pit operate as follows: 1. Remote Sync – The remote should arrive already sync’d to the fire pit.
  • Page 11 Play. 2. If power is already applied, disconnect power for 20 seconds and reconnect power. Fig.2 3. Open the HPC Fire App, see Fig.1. 4. From the setup screen, enter 6 characters. 5. Enter a password and confirm the password.
  • Page 12 Using the App: Status Power ON/OFF: Answer 2 safety questions when powering on unit. Flame – HIGH/LOW Timer – amount of time left before shut-off. Troubleshoot Guide – tap the “link to online help.” Setup – Timer ON/OFF and set the timer. Customize the fire pit’s name.

  • Page 13: Maintenance

    Service We suggest that our products be serviced by a professional certified in the US by the National Fireplace Institute (NFI) as NFI Gas Specialists. 8. Maintenance IMPORTANT: Union Fitting- Please do not loosen manifold union fitting- for factory assembly purposes only. If removing valve box, remove at pan nipple by spinning the valve box / manifold assembly counter clockwise (CCW).

  • Page 14: Error Codes

    Attention: Main Burner Turning Off/On Frequently High / Low Models 1. Small Pilot Flame Remove pilot head and clean orifice (Section 8) For the HPC Fire 2. Improperly applied Media See Section 6 App, the default 3. Gas Pressure Improper...
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  • Page 18: Replacement Parts

    Replacement Parts Please contact your Dealer for repair components. EI Series Replacement Components Pilot Assembly: On / Off & High / Low Models Part Number Item Part Number Fire Pit Size On / Off and High/Low Models 50k ~ 275k Btu HSIP-36SS Thermocouple- 36"...

  • Page 19: Warranty

    This commences from the date of original sale / shipment from HPC FOB Dayton, Ohio. This warranty is for parts and in-house (HPC) labor. The defective product must be sent back to HPC with a Return Merchandise Authorization (RMA) issued by HPC for that specific product and any other additional information for the nature of the defect or warranty claim.
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