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ELECTRONIC IGNITION OUTDOOR FIREPLACE INSERT f i r e - p a r t s . c o m DBOF28EI LBOF28EI EI Series Hi/Lo Models Installation & Operation Instructions Hearth Products Controls Fire-inspired since 1975. 660-EI ON/OFF...
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This is a Safety Alert Symbol When you see this symbol on the EI Control Panel, or in this manual, look for one of the following signal word panels alerting you to the potential for personal injury, death or major property damage. WARNING: For Outdoor Use Only.
Table of Contents Important Safety Information ....................3 Technical Support ........................3 Symbol Legend ......................... 4 Important Safety Information for Installers ................5 Important Safety Information for End-Users ................6 Product Features and Parts List ....................7 Selecting the Fireplace Insert Location ..................8 Minimum Fireplace Cavity Size .....................
Important Safety Information • Hearth Products Controls Company recommends that our products are installed SELECT MODELS by professionals locally licensed by the authority having jurisdiction in gas piping. Certified to All installation instructions must be followed to ensure proper performance and ANSI Z21.97-2017 safety.
Important Safety Information Symbol Legend This is a Safety Alert Symbol When you see this symbol on the EI Control Panel, or in this manual, look for one of the following signal word panels alerting you to the potential for personal injury, death or major property damage.
Important Safety Information Please reference page 1 for all warnings. Important Safety Information for Installers Leave this manual with the end-user and instruct them to retain it for future reference. Instructions and product updates are also available at www.hpcfire.com under the Support tab. Installers must carefully follow the instructions in this manual to prevent personal injury or property loss.
BTU of the product and certified to ANSI Z21.75*CSA 6.27. • The EI Series is not for use with small LP Tanks and must utilize permanent fixed piping for fuel supply.
Product Features and Parts List Product Features Ignition System EI On/Off Control Panel Blowout Box Burner f i r e - p a r t s . c o m LBOF28EI Antenna Extension Parts List • Fireplace Insert • EI Control Panel Antenna •...
It is recommended that material such as granite, marble IMPORTANT or other dense stone be kept away from heat and especially flame due to risk of cracking. HPC is not responsible for damage resulting from failure to follow these recommendations.
Minimum Fireplace Cavity Size Clearances around Fireplace Insert It’s important to review the clearance requirements below for any type of overhead structure to ensure that the distances are met. Figures 4.1 MINIMUM FIREPLACE CAVITY SIZE PART NUMBERS FRONT HEIGHT DEPTH OPENING WIDTH (B) 36"...
• Fireplace enclosure should be built and inspected by a certified professional following all local codes. NOTE: HPC cannot guarantee the fireplace insert pan on all of f i r e - p a r t s . c o m our products will be perfectly flat and will not warp due to heat.
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Fireplace Enclosure Requirements Construction materials • Use non-combustible materials and construction for gas supply, power and enclosure. Venting if Enclosing EI Control Panel • The enclosure must incorporate vents to allow heat and or residual fuel to escape. Failure to properly vent the enclosure may result in the fire pit overheating or explosion.
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Fireplace Enclosure Requirements Fuel line • Fireplace must have a gas shutoff on the outside of the exterior of the fireplace to allow for emergency shut off and maintenance. The gas shutoff should not be used to adjust flame height. •...
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Fireplace Enclosure Requirements 8. Turn on gas supply, purge gas lines of air and perform leak test on all inlet connections. Repair as needed. LED for flash 9. Initial Start-up after install: Several “ON/OFF” cycles may be necessary to purge air in gas lines after count system installation.
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Installing the Fireplace Insert Antenna Extension Cable Mounting (Optional) Fastener holes Begin by deciding where the antenna bracket will be installed, depending on the type of enclosure, Figure 6.2. 1) Antenna must be installed on the outside of the enclosure. 2) Place antenna on side where most usage will occur and line of sight.
Installing the Fireplace Insert WARNING FOR GLASS MEDIA USAGE WITH LP GAS - WHEN USING APPROVED DECORATIVE GLASS TO COVER BURNER APPLY ONLY ENOUGH TO HIDE BURNER. APPLYING OVER 1/2" MAY CREATE BACK PRESSURE AND GAS LEAKAGE FROM AIR MIXER RESULTING IN LP POOLING. WARNING FOR GLASS MEDIA USAGE WITH LP GAS - THE UNIT MUST BE TESTED WITH MEDIA OVER BURNER FOR CONFIRMATION OF NO BACK PRESSURE CREATING...
Adding Approved Media Application of Approved Media Please follow the instructions below to add the finishing touch to your fireplace insert. Particular attention needs to be on the pilot assembly area. Incorrect media installation will cause the pilot flame to suffocate and turn off fireplace insert or delay main burner ignition.
Operating the Fireplace Insert • Before use, be sure to test all gas connections for leaks. Do not use fireplace insert if there is any evidence of leaking gas. If leaking gas suspected, turn off the main gas supply and repair immediately. •...
Operating the Fireplace Insert Start-up DANGER Initial Start-up: Several “ON/OFF” cycles may If you smell gas: be necessary to purge air in gas lines after system 1) Shut off gas to appliance. installation. EI Control Panel will lockout after 15 attempts to 2) Extinguish any open flame.
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• Remote control B. Smartphone control LED for flash count A. HPC Remote Control – After turning ON the gas to fireplace insert, operate as follows: 1. Normal Remote Operation – Figure 8.1 High a. Power ON/OFF – 2 Flash b.
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Operating the Fireplace Insert 3. Remote Range – The remote should reliably operate within a 25-foot distance from your fireplace. Greater distances may be possible depending on your particular application. Antenna extension cable is available when needed. See Figure 8.3. Green = Line of site, good connectivity...
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7. Confirm the security key and type login name again, Figure 8.5. 8. Select your language, and press “Continue”. 9. Enable the Bluetooth and return to the HPC Fire app, Figure 8.6. If prompted to allow access to your files and location – tap Allow NOTE: For Apple devices accept the pairing request.
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Operating the Fireplace Insert Status Power ON/OFF: Answer two safety questions when powering on unit. Flame – HIGH/LOW Timer – amount of time left before shutoff. Troubleshoot guide – reference f i r e - p a r t s . c o m for troubleshooting issues.
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Operating the Fireplace Insert Service • Any guard or protective device removed for servicing must We suggest that our products be replaced prior to operating the fireplace insert. be serviced by a professional certified in the US by the • We suggest that our products be serviced annually by a National Fireplace Institute professional certified in the US by the National Fireplace (NFI) as NFI Gas Specialists.
Troubleshooting Service Table 10.1, below indicates some potential causes and countermeasures to the symptoms indicated in We suggest that our products be bold type. Please contact your retailer or certified serviced by a professional certified in technician for service and repair. the US by the National Fireplace •...
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Troubleshooting Override Start Up Mode In the event of lost or damaged remote control / smart device or poor Bluetooth connection, the fire pit may be temporarily started in the Override Start Up mode using a unique sequence of applying supplied power “ON” & “OFF”. Override Start Up: The power application sequence is as follows using a wall switch, breaker or unplugging power cord: 1.
Wiring Diagram 120VAC Models: 24VAC Models: (Included in EI Control Panel) (Power supply sold separately) 311-PSI, 311-PS3, 311-PS5 NOTE: 100W Output Required f i r e - p a r t s . c o m...
Compatible Accessories Please contact your dealer for parts – if unsure please contact HPC or visit our website at www.hpcfire.com and we will be happy to help you. Replacement Parts Please contact your dealer for parts – if unsure please contact HPC or visit our website at www.hpcfire.com and we will be happy to help you.
Stainless Steel Pan, Valve Box: Commercial-1 year; Residential-5 years Warranty commences from the date of original sale / shipment from HPC FOB Dayton, Ohio. This warranty is for f i r e - p a r t s . c o m parts and in-house (HPC) labor.
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