HPC 42X14SSEI-S Installation & Operation Instructions

Electronic ignition fire pit insert

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ELECTRONIC IGNITION
FIRE PIT INSERT
Installation
Troubleshooting
Instructions
Instructions
PENTA24EI
42X14SSEI-S
EI Series
Bluetooth High/Low Flame Control Models
Installation & Operation Instructions
C
US
Hearth Products Controls
Fire-inspired since 1975.
860-EI HI/LO

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Summary of Contents for HPC 42X14SSEI-S

  • Page 1 ELECTRONIC IGNITION FIRE PIT INSERT Installation Troubleshooting Instructions Instructions PENTA24EI 42X14SSEI-S EI Series Bluetooth High/Low Flame Control Models Installation & Operation Instructions Hearth Products Controls Fire-inspired since 1975. 860-EI HI/LO...
  • Page 2 This is a Safety Alert Symbol When you see this symbol on the fire pit insert, or in this manual, look for one of the following signal word panels alerting you to the potential for personal injury, death or major property damage. WARNING: For Outdoor Use Only.
  • Page 3: Table Of Contents

    Table of Contents Important Safety Information ....................3 Technical Support ........................3 Symbol Legend ......................... 4 Important Safety Information for Installers ................5 Important Safety Information for End-Users ................6 Product Features and Parts List ....................7 Selecting the Fire Pit Location ....................8 Overhead Structures and Sidewall Clearance Requirements ..........
  • Page 5: Important Safety Information

    CSA 2.41-2014 end-user regarding the features, safety recommendations and proper operation of this product. • Please reference page 1 for all warnings. ATTENTION: For the HPC Fire app, the default security code is: Technical Support 2 3 4 5 For information and support contact your Hearth Products Controls dealer.
  • Page 6: Symbol Legend

    Important Safety Information Symbol Legend This is a Safety Alert Symbol When you see this symbol on the fire pit insert, or in this manual, look for one of the following signal word panels alerting you to the potential for personal injury, death or major property damage.
  • Page 7: Important Safety Information For Installers

    Important Safety Information Please reference page 1 for all warnings. Important Safety Information for Installers Leave this manual with the end-user and instruct them to retain it for future reference. Instructions and product updates are also available at www.hpcfire.com under the Support tab. Installers must carefully follow the instructions in this manual to prevent personal injury or property loss.
  • Page 8: Important Safety Information For End-Users

    24 VAC powered fire pit inserts: - Fire Pit will not perform properly if power supply rating is below 100W or wire size is too small. - HPC highly recommends using our HPC/Sebco 24 VAC 100W power supply series (311-PS1, 311-PS3, 311-PS5 Models)
  • Page 9: Product Features And Parts List

    Product Features and Parts List Product Features Burner Ignition System Blowout Box EI High/Low Control Box Antenna Extension Parts List • Fire Pit Insert Antenna • Gas Input Flex Line – 24" • Installation and Operation Instructions • Remote Control (Bluetooth) & Antenna Extension Cable Antenna Bracket Remote...
  • Page 10: Selecting The Fire Pit Location

    It is recommended that material such as granite, marble IMPORTANT or other dense stone be kept away from heat and especially flame due to risk of cracking. HPC is not responsible for damage resulting from failure to follow these recommendations.
  • Page 11: Overhead Structures And Sidewall Clearance Requirements

    Overhead Structures and Sidewall Clearance Requirements It’s important to review the clearance requirements below for any type of overhead structure such as pergola, roof, overhang, screens, arbor, etc. or a sidewall to ensure that the distances are met. Figures 4.1 and 4.2. Table 4.1 –...
  • Page 12 Overhead Structures and Sidewall Clearance Requirements Table 4.2 – Clearances for standard fire pit up to 201k to 400k BTU...
  • Page 13: Fire Pit Enclosures Requirements

    • The weight of the fire pit must be supported by the pan and not by any control/ valve box. • HPC recommends that the pan lip is recessed on a trough (linear), and large round enclosures, Figure 5.1. NOTE: HPC cannot guarantee the lip on all of our products will be perfectly flat and will not warp due to heat.
  • Page 14: Construction Materials

    Continuous overheating could lead to heat damage to internal components. • When installing insert inside a non-HPC copper or concrete bowl, ventilation should be below the bowl. If bowl is mounted on top of a column, a 6" hole is recommended to allow gas supply, electrical and water plumbing to clear.
  • Page 15: Installing The Fire Pit

    Installing the Fire Pit Fuel line • Fire pit must have a gas shutoff on the outside of the exterior of the fire pit to allow for emergency shut off and maintenance. The gas shutoff should not be used to adjust flame height.
  • Page 16 Installing the Fire Pit 7. Turn on gas supply, purge gas lines of air and perform leak test on all inlet connections. Repair as needed. 8. Initial Start-up after install: Several “ON/OFF” cycles may be necessary to purge air in gas lines after LED for flash system installation.
  • Page 17 Installing the Fire Pit Antenna Extension Cable Mounting Fastener holes Begin by deciding where the antenna bracket will be installed, depending on the type of enclosure, Figure 6.2. • Antenna must be installed on the outside of the enclosure. • Place antenna on side where most usage will occur. •...
  • Page 18 Installing the Fire Pit Enclosure without cap Fastener holes 1. Plot the hole locations that will be drilled to fasten the antenna bracket. NOTE: The two smaller holes are for fastening the bracket and the one larger hole is for the antenna cable to slide through. When drilling holes, ensure there is no debris and that the antenna cable hole is large enough to not damage the antenna cable.
  • Page 19: Adding Approved Media

    Adding Approved Media WARNING FOR GLASS MEDIA USAGE WITH LP GAS - WHEN USING APPROVED DECORATIVE GLASS TO COVER BURNER APPLY ONLY ENOUGH TO HIDE BURNER. APPLYING OVER 1/2" MAY CREATE BACK PRESSURE AND GAS LEAKAGE FROM AIR MIXER RESULTING IN LP POOLING UNDER FIRE PIT. WARNING FOR GLASS MEDIA USAGE WITH LP GAS - THE UNIT MUST BE TESTED WITH MEDIA OVER BURNER FOR CONFIRMATION OF NO BACK PRESSURE CREATING...
  • Page 20 Adding Approved Media Application of Approved Media Please follow the instructions below to add the finishing touch to your fire pit. Particular attention needs to be on the pilot assembly area. Incorrect media installation will cause the pilot flame to suffocate and turn off pit or delay main burner ignition.
  • Page 21: Operating The Fire Pit

    Operating the Fire Pit • Before use, be sure to test all gas connections for leaks. Do not use fire pit if there is any evidence of leaking gas. If leaking gas suspected, turn off the main gas supply and repair immediately. •...
  • Page 22 Operating the Fire Pit Start-up DANGER Initial Start-up: Several “ON/OFF” cycles may If you smell gas: be necessary to purge air in gas lines after system 1) Shut off gas to appliance. installation. Fire pit will lockout after 15 attempts to light 2) Extinguish any open flame.
  • Page 23 The following sections explain operation of: A. Remote control B. Smartphone control LED for flash count A. HPC Remote Control – After turning ON the gas to fire pit, operate as follows: 1. Normal Remote Operation – Figure 8.1 High a.
  • Page 24 Operating the Fire Pit 3. Remote Range – The remote should reliably operate within a 25-foot distance from your fire pit. Greater distances may be possible depending on your particular application. Antenna extension cable is available when Green = Line needed.
  • Page 25 5. Confirm the security key and type login name again, Figure 8.5. 6. Select your language, and press “Continue”. 7. Enable the Bluetooth and return to the HPC Fire app, Figure 8.6. If prompted to allow access to your files and location – tap Allow NOTE: For Apple devices accept the pairing request.
  • Page 26 Operating the Fire Pit Status Power ON/OFF: Answer two safety questions when powering on unit. Flame – HIGH/LOW Timer – amount of time left before shutoff. Troubleshoot guide – reference for troubleshooting issues. Setup – 1. Timer ON/OFF and set the timer. 2.
  • Page 27: Maintaining The Fire Pit

    Maintaining the Fire Pit • Any guard or protective device removed for servicing must Service be replaced prior to operating the fire pit. We suggest that our products • We suggest that our products be serviced annually by a be serviced by a professional professional certified in the US by the National Fireplace certified in the US by the Institute (NFI) as NFI Gas Specialists.
  • Page 28: Troubleshooting

    Troubleshooting Service Table 10.1, below indicates some potential causes and countermeasures to the symptoms indicated in bold type. We suggest that our products be Please contact your retailer or certified technician for serviced by a professional service and repair. certified in the US by the National •...
  • Page 29 Troubleshooting Override Start Up Mode In the event of lost or damaged remote control / smart device or poor Bluetooth connection, the fire pit may be temporarily started in the Override Start Up mode using a unique sequence of applying supplied power “ON” & “OFF”. Override Start Up: The power application sequence is as follows using a wall switch, breaker or unplugging power cord: 1.
  • Page 30: Wiring Diagram

    Wiring Diagram 120VAC Models: 24VAC Models: (Included in fire pit control box) (Power supply sold separately) 311-PSI, 311-PS3, 311-PS5 NOTE: 100W Output Required Both Models:...
  • Page 31: Compatible Accessories

    For a complete list of accessories, visit www.hpcfire.com Figure 12.1 – Fire pit cover Replacement Parts Please contact your dealer for parts – if unsure please contact HPC or visit our website at www.hpcfire.com and we will be happy to help you. Transceiver...
  • Page 33: Pilot Assembly

    Replacement Parts Antenna Extension Pilot Assembly (AEK-60HI/LO) Antenna (312-ANTENNA) Antenna Bracket (312-AB) EI Series Replacement Components Pilot Assembly Part Number Fire Pit Size Part Number Item HSIP-36SS 50k ~ 275k BTU 311-T/C Thermocouple HSIP-36SS-300NG 300k BTU 312-IGNITER Hot Surface Igniter HSIP-36SS-400NG 400k BTU 312-EIMOD...
  • Page 34: Warranty

    4) Stainless Steel Pan, Valve Box: Commercial-1 year; Residential-5 years Warranty commences from the date of original sale / shipment from HPC FOB Dayton, Ohio. This warranty is for parts and in-house (HPC) labor. The defective product must be sent back to HPC with a Return Merchandise Authorization (RMA) issued by HPC for that specific product and any other additional information for the nature of the defect or warranty claim.

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