Others; Troubleshooting - Toshiba RD-XV48KE Owner's Manual

E3LG0ED_EN.book Page 84 Wednesday, April 30, 2008 11:52 AM

Others

Troubleshooting

Before requesting service for this unit, check the table below for a possible cause of the problem you are
experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore
proper operation.
Symptom
The power does not turn on.
The unit turns on automatically without any
operation.
The unit does not function.
No picture, sound or menu appears on the
screen.
"Clock" setting and "Channel" setting cannot
be performed.
The unit does not operate properly.
The clock display does not appear on the
front panel display.
When you forget the password for parental
lock.
DV signal cannot be input.
The DVC cannot be operated with this unit.
Certain functions of the DVC cannot operate.
DV audio signal cannot be switched.
No image from HDMI connection.
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Remedy
• Check that the AC power cord is connected securely.
• Batteries of the remote control are weak.
• The unit turns on automatically 2 seconds before the timer recording.
• " " or error message appears if the operation is prohibited.
• Batteries of the remote control are weak or exhausted.
• Check if the connections are made securely and correctly.
• Check if the cables are damaged.
• Check if a correct external input channel is selected on your TV.
(See page 20.)
• Check if you have completed "Channel" setting. (See pages 22-23.)
• If a recording is in progress, these operations cannot be performed.
• Moisture has condensed inside the unit. Remove the disc and leave the
unit turned on for about 2 hours until the moisture evaporates.
(See page 3.)
• Check that the AC power cord is connected securely.
• (In case of power failure) Check the breaker and "Clock" setting.
• Please cancel the password and the set level. (See page 74.)
• Before connection, turn on the power supplies for both this unit and the
DVC, and make sure that these units have stopped.
• Only a "DVC-SD" signal can be input from the DVC to this unit. Other
types of signals are not supported.
• Do not connect any device other than the DVC. Even if a recorder or PC
with another DV terminal is connected, the DV function will not operate.
• If the DVC is not recognised after connection, turn off the power supply
for the unit and re-connect the DVC.
• Signal input or DVC operation from this unit may be disabled depending
on the type of DVC.
• If a DVC signal cannot be input, use an external input (AV2/AV3) for
analogue connection via audio/video cables. Use Scart adaptor for
connecting to AV2.
• DVC control may be disabled depending on the type of DVC, even in a
mode other than camera mode. In this case, switch to DVD control and
execute the normal recording procedure while operating the DVC.
• Some functions may not operate depending on the type of DVC. For
example, if the DVC does not support slow playback mode, the slow
playback function is disabled.
• With DV (AV4), the disc display menu does not appear unless disc
playback is executed.
• For recording with the DVC, the recording audio signal can be set to 12
bits or 16 bits. However, when 16-bit recording mode is selected, audio
signal cannot be switched. To record an audio signal, set it to 12 bits.
• Check the HDMI connection. (Check the status of the HDMI related
indications.)
• Check whether the connected monitor device or other device supports
HDCP. (This unit will not output a video signal unless the other device
supports HDCP.)
• Check the setting of HDMI.
• Check whether the output format of this unit (HDMI FORMAT) matches
the supported input format of other connected device.
• If the unit is connected to the unauthorised display device with an HDMI
cable, the audio and video signals may not be output when playing back
a commercial DVD-video.