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2016 Yealink Txx Series Telephone Sets CLOUD9PHONE WELCOME GUIDE Welcome to the Cloud! Thank you for choosing Cloud9Phone as your managed service provider. This manual will guide you through the initial setup and teach you the basic functions of your new enterprise phone...
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Basic Call Features Placing a Call Using the handset: 1. Pick up the handset. 2. Enter the number, and then press the Send soft key. Using the speakerphone: 1. With the handset on-hook, press 2. Enter the number, and then press the Send soft key. Using the headset: 1.
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Call Mute and Un-mute Press to mute the microphone during a call. Press again the un-mute the call. Intercom ( HFAI - Hands Free Answer over Intercom ) To perform a private intercom: 1. Enter the extension number, and then press the Send soft key. To perform a direct announce intercom: 1.
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Always Forward ---- Incoming calls are forwarded unconditionally. Busy Forward ---- Incoming calls are forwarded when the phone is busy. No Answer Forward ---- Incoming calls are forwarded if not answered after a period of time. 3. Enter the number you want to forward to. For No Answer Forward, press to select the desired ring time to wait before forwarding.
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To add a contact: 1. Press the Directory soft key when the phone is idle, and then select the desired group. 2. Press the Add soft key to add a contact. 3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
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Name: _____________________________________ Extension: __________________ Mailbox: ___________________ Mailbox PW: ________________ New Mailbox PW: ____________ General Mailbox: ____________ General Mailbox PW: _________ Agent ID: ____________________ Cloud9Phone Portal Information To access the Cloud9Phone portal: 1. Navigate to www.cloud9phone.com. 2. Click on Customer Login > Voice Account Manager 3.
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Notes Use this page to take important notes about your new phone system ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________...
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Thank you for choosing Cloud9Phone for your Telecom needs! If you require additional assistance after reading through this user guide, please contact your Cloud9Phone Support team at 1.844.USA.VOIP, Option 3 or open up a trouble ticket by sending an email with an explanation of the issue that you’re having to support@cloud9phone.com.
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