Troubleshooting; Picture Issues; Testing The Picture - Samsung TU7000 E-Manual

Troubleshooting

If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not
addressed in the Troubleshooting section, view the FAQ section or contact the Samsung Call Center.

Picture Issues

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

Settings Support
Before you review the list of problems and solutions below, use
by the TV. Picture Test
The problem
Flickering and Dimming
Component Connections/
Screen Color
Device Care
displays a high definition picture you can examine for flaws or faults.
If your TV is flickering or dimming sporadically, you may need to disable some of the energy
efficiency features.
Disable Ambient Light
Enhancer.
• Settings
• Settings
• Settings
• Settings
Run Picture Test. When the tested image quality is normal, check the signal of the
connected device.
• Settings
If the color on your TV screen is not correct or the black and white colors are off, run
Test.
• Settings
If the test results indicate that the problem is not caused by the TV, do the following:
When using the component cable, confirm that the green (Y), blue (Pb), and red (Pr) jacks are
plugged into their proper connectors.
For more information about how to connect an external device, run
• Source
Self Diagnosis Picture Test
Picture Test
Try this!
Detection, Power Saving
General Eco Solution
General Eco Solution
General Eco Solution
Picture Expert Settings
Support Device Care
Support Device Care
Connection Guide
- 103 -
Try Now
to determine if the problem is caused
Mode, Motion Lighting, or
Ambient Light Detection
Power Saving Mode
Motion Lighting
Contrast Enhancer
Self Diagnosis Picture Test
Self Diagnosis Picture Test
Connection
Contrast
Picture
Guide.