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Troubleshooting
Refer to the table below to address minor problems regarding installation and operation of Tronix Explorer Mini.
For problems that cannot be solved using the table, contact Innovatronix Customer Service (see Contact
Information)
Problem
No power
Not charging
Lighting equipment not working
Battery draining fast
Explorer Mini User's Manual | © Innovatronix Inc. | www.innovatronix.com | Revision Date: March 10, 2015
Possible Cause
Battery empty
Not plugged to supply
No power from supply
Battery not charged
Light equipment malfunctioning
Incompatible equipment
Battery not fully charged
Modeling lamps in flash units
Battery nearing end of its useful life
Solution
Plug Tronix Explorer Mini to a 100
to 240V AC outlet through its battery
charger unit.
Charge Battery; Plug Tronix
Explorer Mini to a 100 to 240V AC
outlet through its battery charger
unit.
Ensure power is in the main supply
to utlet. Use other power cord other
than what is initially provided.
If Tronix Explorer Mini still does not
charge, contact Innovatronix
Customer Service (see Contact
Information)
Plug Tronix Explorer Mini to a 100
to 240V AC outlet through its battery
charger unit.
Contact manufacturer of the
equipment
Lighting equipment not compatible
with Tronix Explorer Mini (see
attached Compatibility Chart for
compatible equipment)
Charge Tronix Explorer Mini for 4 to
6 hours (12 to 15 hours if charging
for the first time)
Modeling lamps, when used with
flash units, drains the battery faster.
It is not advised to use modeling
lamps with Tronix Explorer Mini as
power source.
Battery performance decreases with
time. Also, batteries age
prematurely when placed in places
with high temperatures. Replace
battery. See Battery
Replacement
7
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