Philips SE7451B/51 User Manual page 52

Product behaviour
Keypad does not work!
• Unlock your keypad: Long press
mode.
The handset warms up when making a long
call!
• This is a normal behavior. The handset
consumes energy while calling.
The handset cannot be registered to the
base station!
• Maximum number of handsets (6) has been
reached. To register a new handset, unregister
an existing handset.
• Remove and replace the handset batteries.
• Try again by disconnecting and connecting the
base station power supply and follow the
procedure to register a handset.
• Make sure that you have entered the correct
PIN code. If you have not changed it, by default
it is 0000.
Caller's number is not displayed!
• Service is not activated: Check your
subscription with your network operator.
I cannot receive new SMS!
• SMS storage space is full: Delete old SMS to
receive new ones.
• Wrong SMS settings: Check your SMS settings
(see "SMS settings" on page 29).
I cannot send or receive new SMS!
• Service is not activated: Check your
subscription with your network operator.
• Wrong SMS settings: Check your SMS settings
(see "SMS settings" on page 29).
• Another SMS-enabled phone is also on your
line. Deactivate the SMS reception on one of
the device.
• There is a compatibility problem between the
operators. Contact your service provider for
more information.
• Identity is withheld. Show identity (see
"Withhold ID" on page 41).
50
Poor audio quality and the antenna icon
• The indoor and outdoor range of the phone is
up to 50 metres and 300 metres respectively.
*
When the handset moves beyond the
in idle
operation range, the antenna icon
blink.
My handset keeps going into idle mode!
• If there are no key presses for 30 seconds, the
handset will automatically return to idle mode.
It will also return to idle mode automatically
when you place the handset back on the base
station.
Phonebook entry cannot be stored and
Memory full
• Delete an entry to free memory before saving
your contact again.
The copy from my mobile phone SIM card
to SE745 is not complete!
• Only phonebook entries from your mobile
phone SIM card will be transferred. If you have
phonebook entries on your mobile phone
memory, transfer them to your mobile phone
SIM card before transferring to your SE745.
The Master PIN code is wrong!
• The default master PIN is 0000.
• If it has been changed before, and you cannot
remember the new one, reset the handset to
revert to the default master PIN code (see
"Reset Unit" on page 37).
The answering machine does not record
messages!
• Memory is full: Delete your old messages.
• The
Deactivate
Record
page 44).
Remote control access does not work!
• Activate Remote Control Access (see "Remote
Control Access" on page 45).
is blinking!
is displayed!
mode has been activated.
Answer Only
Answer Only
mode (see "Set the Answer mode" on
will
and activate
Answ. &
Frequently asked questions