Troubleshooting And Tips; Restoring Installed Software - Fujitsu Siemens AMILO Pa Series Easy Manual

Troubleshooting and tips

Take note of the safety notes in the "Safety" manual, when you connect or disconnect
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cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
► Switch the notebook off.
► Contact the Hotline/Help Desk.
You can find the telephone numbers in the supplied help desk list. Please have the following
information ready when you call:
– The model name and serial number of the notebook. The serial number is located on a
sticker on the underside of the notebook.
– Notes of any messages that appear on the screen and information on acoustic signals.
– Any changes you have made to the hardware or software since receiving the notebook.
– Any changes you have made to the BIOS Setup settings since receiving the notebook.
– Your system configuration and all peripheral devices connected to your system.
– Your sales contract.
Our notebooks have been designed primarily with mobile applications in mind. This means
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that considerable effort has been made to optimise components and equipment in terms of
weight, space and energy requirements. Depending on the particular configuration you
have purchased, it is possible that functionality may be slightly reduced compared to a
desktop PC if you are running processor-intensive gaming software, e.g. games with
intensive 3D graphics. Updating your hardware with drivers which have not been approved
by Fujitsu Siemens Computers may result in performance losses, data losses or
malfunction of the equipment. A list of approved drivers and current BIOS versions can be
downloaded from:
http://www.fujitsu-siemens.de/support/downloads.html

Restoring installed software

Please create backup copies of your files on a regular basis. If data is lost, you can restore
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your applications using the data carriers. However, if you do not have backup copies of
your own data files, it is no longer possible to restore them.
If your operating system will not start, or if there are errors on the hard disk, the pre-installed software
may have to be re-installed.
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