Dser RoboGeek 21T User Manual page 33

Frequently asked questions
Problems
cannot be activated.
The remote control
does not work.
stops working
suddenly.
You cannot schedule
cleanings.
Suction power is
weak.
cannot be charged.
Make sure the main power switch is in the ON position.
Make sure the battery is fully charged.
Replace the batteries (2 AAA) in the remote control.
Make sure the remote control is within range (16 ft/5 m) of Robot.
If you still have trouble, turn off the main power switch and then turn it back on.
Replace the batteries in the remote control.
Make sure Robot is turned on and fully charged.
Note: Limited workable range distance is 5m/16.5ft.
Check if Robot is trapped or stuck on an obstacle.
Check if the battery level is too low.
If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.
Make sure the main power switch on the bottom of Robot is turned on.
Make sure the time, time of day (AM/PM), and the scheduled time have been set correctly.
Check if Robot power is too low to start cleaning.
Check if any obstructions are blocking the suction inlet.
Empty the dust collector.
Clean the filters with a vacuum cleaner or a cleaning brush.
Check if the filters are wet due to water or other liquid on the floor. Air-dry the filters completely before use.
Check if the indicator on the Charging Base lights up. If not, contact the service center to repair or replace the
Charging Base.
Dust off the charging contact pins with a dry cloth.
Check if you can hear a beep when Robot is docked onto the Charging Base. If not, contact the service center
to repair or replace the Charging Base.
Solutions
31