Warranty & After-Sales Service; Specifications - LG G8X ThinQ User Manual

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Warranty & After-Sales Service
Warranty
・The warranty period is 1 year from the date of newly
purchase.
・Repairs will be done based on terms of free repair service.
Terms of free repair service is referred to SoftBank
Website.
https://cdn.softbank.jp/mobile/set/common/pdf/legal/
spguide/common/warranty.pdf
・Warranty covers handset, Dual Screen, and charging
connector. Other Accessories such as cables or samples are
not covered by terms of free repair service.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user
or third party resulting from lost opportunities to make
a call, etc. due to breakage, malfunction, or trouble of
product.
Accidents/Repair
Files and settings may be lost or altered due to accidents
or repairs. Keep a copy of important files, etc. SoftBank
Corp. is not liable for damages resulting from loss or
alteration of files (contacts/images/sound etc.) or settings
due to accident or repair.
Disassembly/Modification
Disassembly/modification of handset is prohibited under
the Radio Law. Note that handset cannot be accepted for
repairs if modified.
After-Sales Service
To request repairs, contact Customer Service
SoftBank Shop. Have details of symptoms ready. When you
request repairs, prepare handset, Dual Screen, and charging
connector.
・During the warranty period, repairs are made under the
terms of free repair service.
・After the warranty period, if handset can be repaired,
repairs will be made at cost. Repairing handset or Dual
Screen will be made at cost. The functional parts necessary
to repair handset will be available for 4 years generally
after the manufacture is discontinued. Repair may not be
possible because of a shortage of repair parts even during
the warranty period.
Further inquiries
For more information on after-sales service, contact a
nearby SoftBank Shop or Customer
(Japanese)
or a nearby
Service.

Specifications

Handset
Test Item
Dimensions (W
Approx. 75.8 mm × 159.3 mm × 8.4 mm
× H × D)
Weight Approx. 192.6g
3G: Approx. 1400 minutes
Continuous
GSM: Approx. 1140 minutes
Talk Time
1
4G (LTE): Approx. 1400 minutes
3G: Approx. 110 hours
Continuous GSM: Approx. 110 hours
Standby Time 4G (AXGP): Approx. 110 hours
2
4G (FDD-LTE): Approx. 110 hours
AC Charger [ZSDBAS]
Charging Time
minutes
Charging
Temperature From 0℃ to 55℃
Range
3G: 0.3W
Maximum
GSM: 1.6W
Output
4G: 0.3W
Wireless
LAN (Wi-Fi) IEEE802.11 a/b/g/n/ac-compliant
Function
Communication 4G (FDD-LTE): Up to 988 Mbps
Speed downlink / Up to 37.5 Mbps
4
1 Average for a fully charged handset and normal
signal reception at a single location. Value when data
transmission/Urgent News is disabled. Time varies with
conditions of usage (charge, temperature, etc.) and
function settings.
2 Average for a fully charged handset and normal signal
reception at a single location without being in call or
operation. Value when data transmission/Urgent News is
disabled. Time varies with conditions of usage (charge,
temperature, etc.) and function settings.
3 USB Type-C™ quick charger compatible with SoftBank
SELECTION USB PD [SB-AC20-TCPD]
4 Best effort basis; communication speed may drop or
communication may not be possible depending on network
congestion, communication environment, etc.
5 Being provided with some areas of Tokyo, Kanagawa,
Saitama, Chiba, Aichi, Kyoto, Osaka, and Hyogo.
Communication speed may vary depending on the area.
6 Compatible with UDC (Uplink Data Compression) More
efficient data uplinking can enable transfers above the
communication speed given on the table depending on your
environment.
Description
: Approx. 130
3
5
uplink
6