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LG LM-G820QM5 User Manual

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USER GUIDE
LM-G820QM5
Copyright ©2019 LG Electronics Inc. All rights reserved.
www.lg.com
MFL71427601 (1.0)

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Summary of Contents for LG LM-G820QM5

  • Page 1 USER GUIDE LM-G820QM5 Copyright ©2019 LG Electronics Inc. All rights reserved. www.lg.com MFL71427601 (1.0)
  • Page 2 About this user guide Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use. • Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.
  • Page 3 Instructional notices WARNING: Situations that could cause injury to the user and third parties. CAUTION: Situations that may cause minor injury or damage to the device. NOTE: Notices or additional information.

  • Page 4: Table Of Contents

    Table of contents Installing the SIM card and memory card Removing the memory card Battery Custom-designed Touch screen Features Home screen Screen lock Air Motion Multi-tasking feature Camera features Memory card encryption Sound quality and effects Taking screenshots Floating Bar Entering text Google Assistant Content sharing...
  • Page 5 QuickMemo+ Clock Calculator Game Launcher Appendix LG Health LG Language Settings HD Audio Recorder LG Bridge FM Radio Phone software update File Manager Anti-Theft Guide Smart cleaning Open Source Software Notice LG Mobile Switch Information Regulatory information (FCC ID number, etc.)

  • Page 6: Custom-Designed Features

    Custom-designed Features...

  • Page 7: Air Motion

    Air Motion Air Motion overview The ToF sensor and IR illuminator located near the front camera can recognize the location and shape of your hand to launch certain features or apps without touching the screen. Show your hand to the front camera and then perform hand gestures to launch desired features or apps.
  • Page 8 Settings Extensions Air Motion Shortcut and capture. to activate this feature. Select desired apps under Swipe left and Swipe right to use as shortcuts with Air Motion. Hand gestures To enable Air Motion, place your palm at a distance of 2-5 inches from the device.
  • Page 9 Control music and videos While using the music app or video player, you can play, pause or adjust volumes with your hand gestures in the air. Settings Extensions Air Motion Control music and videos. to activate this feature. Place your palm at a distance of 2-5 inches from the device to enable Air Motion.
  • Page 10 Control calls and alarms You can receive a call or stop alarms and timers by swiping your hand left or right in the air. Settings Extensions Air Motion Control calls and alarms. of each menu to activate. With Air Motion enabled, cup your hand at a distance of 6-8 inches from the device to to launch the controller.

  • Page 11: Camera Features

    Camera features Studio You can create studio level photos by using Light Effect and Backdrop features in the camera. Lighting Effect You can apply various lighting effects while taking photos. , then tap Studio. to select a lighting effect. Lighting Effect icon Lighting Effect options...
  • Page 12 Backdrop You can apply various effects for background while taking portrait photos. , then tap Studio. to select a backdrop effect. Select a background color you want to apply. Backdrop icon Background colors Custom-designed Features...
  • Page 13 Portrait You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or color effect to the background. • While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet. •...
  • Page 14 Makeup Pro While taking selfies, you can apply various makeup techniques. When using the front camera, adjust the skin tone and apply eye and lip makeups. , switch to the front camera, then tap Select a desired makeup option, then drag the slide bar to the left or right to adjust the effect.
  • Page 15 AR features You can use various AR (Augmented Reality) features with the Camera app. You can create your own My Avatar, AR Emoji, or AR Sticker for rich content. My Avatar helps you create a cartoon version of yourself and customize it.
  • Page 16 Select My Avatar's gender and select details including avatar type, skin tone, hairstyle, and clothes, then tap OK. • Taken photos are saved in Gallery. Custom-designed Features...
  • Page 17 Creating My Avatar, AR Emoji, AR Sticker , switch to the front camera, then tap Select an option you want to record. My Avatar AR Emoji AR Sticker To take a photo, tap . To record a video, tap • Taken photos are saved in Gallery.
  • Page 18 Using Avatar Stickers on the LG Keyboard. Select the desired Avatar Sticker. Avatar Sticker icon Select My Avatar. Using Ani Sticker on the LG Keyboard. Select the desired My Avatar. to record voice and video, and then tap to save.
  • Page 19 AI CAM You can use the AI Cam feature to automatically recognize the object when taking a photo or recording a video for an optimal quality. , then tap AI CAM. When the object is recognized, the best effect for the scene is applied. •...
  • Page 20 Cine shot You can record a moment and make a video with only a part of the scene in motion. While recording a video, hold the device steady. After recorded, rub the area in the video you want in motion. The selected area starts moving and the rest of the video remains still.
  • Page 21 Cine Video You can record a movie-like video. Tap More to record a video. : Record a video by selecting the point zoom feature to zoom in/ • out around a specific area. • : Select an effect to apply to the recording. You can also adjust the vignette and strength for each Cine effect.

  • Page 22: Sound Quality And Effects

    Graphy You can adjust the white balance, ISO and shutter speed referring to the recommended images. Tap Manual Camera. and then tap Graphy photos to activate the feature. and select the desired scene from the recommended images. to take a photo. •...

  • Page 23: Floating Bar

    Floating Bar Floating Bar overview You can access frequently used features, including shortcuts, screen capture, music player, and quick contacts, by touching and swiping Floating Bar on the screen. Settings Extensions To enable the Floating Bar feature, tap Floating Bar Opening and closing the Floating Bar •...

  • Page 24: Google Assistant

    Google Assistant Google Assistant overview Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go. To get started, just press the Google Assistant key on the side of the device or touch and hold •...
  • Page 25 • This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password. When a similar voice or your recorded voice is used, the screen may be unlocked. • To use this feature, tap Settings Lock screen &...

  • Page 26: Fingerprint Recognition

    Knock Code, pattern, PIN or Password. • If the device cannot detect your fingerprint, or you forget the value specified for registration, visit the nearest LG Customer Service center with your device and ID card. Precautions for fingerprint recognition Fingerprint recognition accuracy may decrease due to a number of reasons.
  • Page 27 of the fingerprint sensor. • Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition. • The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.
  • Page 28 Follow the on-screen instructions. • Repeat scanning the fingerprint by moving your finger little by little until the fingerprint is registered. When the fingerprint registration is done, tap OK. • Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well.

  • Page 29: Face Unlock

    The recognized facial data is securely stored in your device. • If the device cannot detect your face, or you forget the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card. Precautions for Face Unlock Face unlock accuracy may decrease in the following cases.
  • Page 30 Registering facial data Before using the Face Unlock feature, register your facial data on your device. Settings Lock screen & security Face Unlock. • To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password. •...
  • Page 31 Improving Face Unlock You can add facial data in various conditions to improve Face Unlock. Settings Lock screen & security Face Unlock. Unlock the screen according to the specified method. Select Improve Face Unlock. Register your face by following on-screen instructions. When the face registration is done, tap OK.

  • Page 32: Hand Id

    Hand ID Hand ID overview You can unlock the screen with your hand by using the Hand ID feature. Place your device on a flat surface and bring your hand towards the front camera to unlock the screen. • This feature uses the saved palm vein data on your device. The recognized palm vein data is securely stored in your device.
  • Page 33 Proximity/Ambient ToF sensor light sensor Front camera IR illuminator Registering Hand ID Before using the Hand ID feature, register your palm vein data on your device. Settings Lock screen & security Hand ID. Tap Next and unlock the screen according to the specified method. Place the device on a flat surface and tap Start.

  • Page 34: Always-On Display

    Always-on display You can display the date, time, signature or other information on the screen even when the main screen is turned off. Always-on display is a useful feature when you need to check an information quickly. Swipe the top of the Always-on display screen to access features including Camera, Capture+, Wi-Fi, sound settings, Bluetooth , Flash, ®...

  • Page 35: Quick Help

    Quick Help You can view help information about the main features of the device or frequently asked questions. Search for help information using keywords. You can solve your problems quickly by consulting one-on-one with a specialist. Quick Help. Search for help information by entering keywords in the search field. •...
  • Page 36 WARNING Despite a rating of IP68, your device is not impervious to conditions not tested in LG’ s controlled environment. Please note that any damages that occur due to such causes changes the color of the LDI (Liquid Damage Indicator). If the color of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’...
  • Page 37 • If your product becomes wet be sure to wipe the microphone, speaker, and stereo jack with a dry cloth before use. • Should your product or your hands become wet, dry them before handling the product. • Do not use the product in places where it may be sprayed with high pressure water (e.g.

  • Page 38: Basic Functions

    Basic Functions...

  • Page 39: Product Components And Accessories

    Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service. • Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.

  • Page 40: Parts Overview

    Front camera lens IR illuminator Volume keys (+/-) Power/Lock key Google Assistant key Touch screen Stereo headset jack Charger/USB cable port Microphone Rear camera lenses Flash Fingerprint sensor NFC/LG Pay touchpoint SIM/Memory card tray Wireless charging antenna area Speaker Microphone Basic Functions...
  • Page 41 Do NOT attempt to remove the back cover. This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury. • Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.
  • Page 42 • Google Assistant key - Your device has Google Assistant built in. Find answers and get things done while on-the-go. To get started, just press the Google Assistant key on the side of the phone. Press and hold the key to quickly talk to your Assistant.
  • Page 43 Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call. Good example Bad example Microphone Do not cover the microphone. Basic Functions...

  • Page 44: Turning The Power On Or Off

    Turning the power on or off Turning the power on When the power is turned off, press and hold the Power/Lock key. • When the device is turned on for the first time, initial configuration takes place. The first booting for the device may take longer than usual. Turning the power off Press and hold the Power/Lock key, then select Power off.

  • Page 45: Installing The Sim Card And Memory Card

    Installing the SIM card and memory card Insert the SIM card from your mobile service provider and the separately purchased memory card into the device. • In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly. Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.
  • Page 46 SIM card. Always use a factory-made SIM card supplied by the service provider. • Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card. •...

  • Page 47: Removing The Memory Card

    Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.
  • Page 48 Precautions when using the device • Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories. •...
  • Page 49 • Charge the device with a WPC (Qi) certified wireless charger (optional, sold separately). Because the LG limited warranty does not cover the use of third party accessories, contact the third party manufacturer. Basic Functions...

  • Page 50: Touch Screen

    Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously. Cancel background operations to increase battery life. To minimize battery consumption, follow these tips: • Turn off the Bluetooth or Wi-Fi network function when not using ®...
  • Page 51 Touching and holding Touch and hold for several seconds to display a menu with available options. Double-tapping Tap twice quickly to zoom in or out on a web page or map. Dragging Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion.
  • Page 52 Swiping Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more. Pinching and spreading Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

  • Page 53: Home Screen

    • A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material. • If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.
  • Page 54 Status bar Weather widget Google Search widget Page icon Quick access area Home touch buttons • The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider. • Status bar: View status icons, the time and the battery level. •...
  • Page 55 : Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi window feature, touch and hold the button while using an app.
  • Page 56 Changing the color of the Home touch buttons bar You can change the background color of the Home touch buttons. Settings Display Home touch buttons. Under Color, tap the desired color. Lock/hide icon The icon to lock or hide the Home touch buttons appears at the bottom left of the screen.
  • Page 57 Status icons When there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device’ s status by viewing notification icons displayed on the status bar. No signal Data is being transmitted over the network Alarm is set Vibrate mode is on Bluetooth is on...
  • Page 58 Notifications panel You can open the notifications panel by dragging the status bar downward on the main screen. • To open the quick access icons list, drag the notifications panel downwards. • To rearrange, add, or remove icons, tap EDIT. •...
  • Page 59 Switching the screen orientation You can set the screen orientation to automatically switch according to the device’ s physical orientation. On the notification panel, tap Rotation from the quick access icon list. You can also tap Settings Display and activate Auto-rotate screen.
  • Page 60 • To configure the Home screen settings, touch and hold on a blank area Home of the Home screen, then select Home screen settings. See screen settings for details. • To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash.
  • Page 61 Viewing the background theme You can view only the background image by hiding the apps and widgets on the Home screen. Spread two fingers apart on the Home screen. • To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen, touch and hold an app, then drag it to a desired...
  • Page 62 Using folders from the Home screen Creating folders On the Home screen, touch and hold an app, then drag it over another app. • A new folder is created and the apps are added to the folder. Editing folders On the Home screen, tap a folder and do one of the following actions. •...

  • Page 63: Screen Lock

    • Icon shape: Choose a desired shape for icons. • Left Home screen: Select what to display on the screen located left to the main Home screen. • Sort apps by: Set how apps are sorted on the Home screen. •...
  • Page 64 Setting a screen lock There are several options available for configuring the screen lock settings. Settings Lock screen & security Select screen lock and then select the method you prefer. Customize the following settings: • None: Deactivate the screen lock function. •...
  • Page 65 Precautions for the secure start-up feature • If you forget your decryption password, you cannot restore encrypted data and personal information. • Be sure to keep your screen lock passwords separately. • If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.
  • Page 66 You can turn the screen on or off by double-tapping the screen. Settings Extensions KnockON. • This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.
  • Page 67 Turning the screen on Double-tap the middle of the screen. • Tapping the top or bottom of the screen may decrease the recognition rate. Turning the screen off Double-tap on an empty space on the screen. You can also double-tap an empty space on the status bar. Knock Code You can unlock the screen by creating your own Knock Code.

  • Page 68: Multi-Tasking Feature

    Multi-tasking feature Multi-Window You can use two apps at the same time by separating the screen into multiple windows. from the Home touch buttons. • Recently-used apps appear. at the top of the desired app to use the Multi-Window feature. •...

  • Page 69: Memory Card Encryption

    To adjust the size of the split screen, drag at the center of the screen. • The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store. Overview screen The Overview screen provides a preview of your recently-used apps.

  • Page 70: Taking Screenshots

    • Once memory card encryption starts, some functions are not available. • If the device is turned off while encryption is underway, the encryption process will fail, and some data may be damaged. Therefore, be sure to check that the battery level is sufficient before starting encryption. •...

  • Page 71: Entering Text

    Entering text Using the Smart toolbar You can use various keyboard input methods in one place. You can select the desired input method from the top of the keyboard. Select the desired keyboard input method from the Smart toolbar. , then touch and drag each tool to reorganize as desired. Smart toolbar •...
  • Page 72 Smart Tool Tap to hide the smart tools. Tap to add emojis. Tap to add avatar stickers. Tap to add ani-stickers. Tap to enter text by using voice. • To maximize the voice command recognition, speak clearly. • To enter text with your voice, make sure that your device is connected to a network.
  • Page 73 Moving the cursor With the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right. • This option is available only on the QWERTY keyboard. Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type.
  • Page 74 Copy and Paste You can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them. Touch and hold around the text you want to copy or cut. Drag to specify the area to copy or cut.

  • Page 75: Content Sharing

    Content sharing Playing content from another device You can play photos, videos or songs saved on your device from a TV. Connect the TV and your device to the same Wi-Fi network. While viewing the items from the Gallery or Music app, tap Play on other device.
  • Page 76 Sending or receiving files You can share files between your device and another LG device, or a tablet or computer. Sending files From the Gallery, File Manager or Music app, tap Share or , then select a device on the file sharing list.

  • Page 77: Do Not Disturb

    Do not disturb You can limit or mute notifications to avoid disturbances for a specific period of time. Settings Sound Do not disturb. • Mode: Select the desired mode. - Priority only: Receive sound or vibrate notifications for the selected apps.

  • Page 78: Useful Apps

    Useful Apps...

  • Page 79: Installing And Uninstalling Apps

    Installing and uninstalling apps Installing apps Access an app store to search and download apps. • You can use SmartWorld, Play Store or the app store provided by your service provider. • Some app stores may require you to create an account and sign in. •...

  • Page 80: App Trash

    Installing and uninstalling apps during the setup When you turn on the device for the first time, you can download recommended apps. You can skip to the next step without installation. App trash You can view the uninstalled apps on the Home screen. You can also reinstall apps within 24 hours of uninstallation.

  • Page 81: App Shortcuts

    App Shortcuts On the Home screen, touch and hold an app icon such as Phone, Messaging, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts. • This feature is available only on some apps. Useful Apps...

  • Page 82: Phone

    Phone Voice call Make a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls. Making a call from the keypad Dial.
  • Page 83 Rejecting a call To reject an incoming call, drag across the incoming call screen. • To send a rejection message, drag the rejection message option across the screen. • To add or edit a rejection message, tap Settings Network & internet Call Call blocking & Ignore with message Allow ignore with message.
  • Page 84 • Mute: Block your voice so that the other party cannot hear your voice. • Bluetooth: Switch the call to a Bluetooth device that is paired and connected. • : End a call. • Add : Add a call to the current conversation. •...

  • Page 85: Messaging

    Configuring call options You can configure various call options. Dial or Recent. Call settings and then configure the options to suit your preferences. Messaging Sending a message You can create and send messages to your contacts using the Messaging app. •...

  • Page 86: Camera

    Configuring messaging settings You can change messaging settings to suit your preferences. Settings from the message list. Camera You can use the Camera app to take and share photos and videos. It has many state-of-the-art features such as Cine shot, Portrait, Studio, AI CAM, and much more.
  • Page 87 Changing the camera mode You can select a camera mode that suits your environment to take a photo or record a video easily and conveniently. , then swipe left or right over the camera mode area to select the desired mode. Camera mode Auto mode You can take photos or record videos by selecting a variety of camera...
  • Page 88 Taking a photo Select a camera mode and tap the subject to focus the camera on. to take a photo. • You can also press the Volume Down or Volume Up key to take a photo. • When the screen is turned off or locked, start the camera by pressing the Power or Volume Down key twice.
  • Page 89 Customizing the camera options You can customize a variety of camera options to suit your preferences. on the screen. • Available options vary depending on the selected camera (front or rear camera) and the selected camera mode. • : Take a photo in FullVision (18.9:9 aspect ratio). •...
  • Page 90 Add signature Displays a personalized signature on the photos. Select if you want to store the pictures and videos Storage in the Internal storage or SD card. (Available when a memory card is inserted.) Help Provides help information for each camera menu. Additional options on the front camera Take a selfie by selecting its option between Gesture Selfie shot...
  • Page 91 YouTube Live You can record a video and directly upload to YouTube. Tap More To use this feature, you need to verify your phone number. • YouTube Live is available only when your device is connected to the Internet. If you use mobile data, you may be charged for data usage, depending on your pricing plan.
  • Page 92 Slo-mo You can create an entertaining video by changing the moving speeds of subjects in your video. This feature allows you to record a video at a faster rate of speed and then play it at the standard speed so that the video appears to be slowed down.
  • Page 93 Panorama You can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view. Tap More and then slowly move the camera in one direction. • Move the device by following the direction of the arrow in the guideline.
  • Page 94 Flash Jump-Cut Photos taken at a regular interval are saved as a GIF file. Tap More • Photos are taken every 3 seconds and saved as a GIF file. • on the screen to select the number of photos you want to take.
  • Page 95 Cine Video You can record a movie like video. Cine Video for details. Cine shot You can record a moment and make a video with only a part of the scene in motion. Cine shot for details. Burst shot You can take continuous shots of photos to create moving pictures. In the Auto mode, touch and hold •...
  • Page 96 Manual camera mode You can create professional level photos by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed and other options. , then tap Manual Camera. Customize the following camera settings. Displays the various Reset the settings.
  • Page 97 Enables the camera to remain focused on the subject Tracking focus you touch on the screen, even if the subject is moving. (Available when the Standard camera is in use.) Tag locations Save the image with GPS location data. Displays guide grids so that you can take photos based Guide on the horizontal and vertical reference lines.
  • Page 98 Manual video mode You can record a video by using various features, such as white balance, focus, brightness, ISO, shutter speed and more. , then tap More Manual Video. Customize the camera settings. Adjust audio Reset the settings. balance. Adjust shutter speed. Adjust ISO speed.
  • Page 99 Live photo Record the action before and after you take a photo. Enables the camera to remain focused on the subject Tracking focus you touch on the screen, even if the subject is moving. (Available when the Standard camera is in use.) Tag locations Save the image with GPS location data.
  • Page 100 Focus peaking You can adjust the focus on the subject with the focus peaking feature. Access Focus peaking by tapping the Manual Focus (MF) button. When Focus peaking is enabled, the subject you focus on appears green. Move the toggle wheel up and down to focus on the desired area, then take the photo.
  • Page 101 Zoom in or out You can use zoom in or out on the camera screen while taking a photo or recording a video. • On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar. •...
  • Page 102 • To use this feature, switch to the front camera mode, then tap Selfie shot Gesture shot. • Make sure that your palm and fist are within the reference line so that the camera can detect them. • This feature may not be available while using some of the camera features.
  • Page 103 Interval shot You can take selfies at an interval. While using the front camera, you can show your palm to the camera, then clench your fist twice quickly. • Four photos are taken at regular intervals after a timer delay of three seconds.
  • Page 104 quick share You can share a photo or video using a desired app immediately after taking it. , then take a photo or record a video. Tap the app icon that appears on the screen to share it using that app. You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

  • Page 105: Chrome

    Chrome Sign in to Chrome and import opened tabs, bookmarks and address bar data from a computer to your device. Google apps You can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time.
  • Page 106 Play Movies & TV Use your Google account to rent or purchase movies. Purchased contents can be played anywhere. Docs Create documents or edit documents created online or from another device. Share and edit documents together with others. Keep Notes Create, edit, and share you text and photo notes with Google Account.

  • Page 107: Contacts

    Google Use the Google to search for web pages, images, news and more by entering or speaking keywords. Gmail Gmail is an easy to use mail app that keeps your messages safe, makes your inbox smarter, and helps you stay organized. Contacts Contacts overview You can save and manage contacts.
  • Page 108 Adding contacts to the speed dial list On the contact list screen, tap Speed dial. Tap Add contact from a speed dial number. Select a contact. • While adding a new contact, tap to add a speed dial number. Searching for contacts You can search for contacts by using one of the following options: •...
  • Page 109 Deleting contacts You can delete contacts by using one of the following options: • On the contact list screen, touch and hold a contact you want to delete, tap Delete contact, then tap DELETE to confirm. • Delete on the contact list screen, select contacts you want to delete, then tap DELETE.

  • Page 110: Quickmemo

    QuickMemo+ QuickMemo+ overview You can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad. Creating a note QuickMemo+. to create a note. •...
  • Page 111 Writing notes on a screenshot While viewing the screen you want to capture, drag the status bar downwards and then tap • The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen. Crop the image (if necessary) and take notes as desired. •...

  • Page 112: Clock

    Clock Alarm You can set an alarm to trigger it at a specified time. Clock Alarm. to add a new alarm. Configure the alarm settings and tap SAVE. • If you select a previously set alarm, you can edit the alarm. •...

  • Page 113: Calculator

    Stopwatch You can use the stopwatch to record a lap time. Clock Stopwatch. Tap Start to initiate the stopwatch. • To record a lap time, tap Lap. Tap Pause to suspend the stopwatch. • To resume the stopwatch, tap Resume. •...

  • Page 114: Lg Health

    You can manage your health and maintain good exercise habits by keeping track of the exercises you do. Getting started with LG Health You can configure LG Health when launching the app for the first time or after resetting it. Essentials LG Health.

  • Page 115: Hd Audio Recorder

    LG Health may vary or may not be available, depending on the country and service provider. LG Health functions that are available and apps that can be added to LG Health may vary, depending on the country. This is due to differing laws and regulations.

  • Page 116: Fm Radio

    Studio Mode With Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’ s or speaker’ s original audio file.

  • Page 117: File Manager

    On the Smart cleaning screen, you can access Optimize phone, Battery usage, Battery saver, and Test hardware. LG Mobile Switch You can transfer data from your old LG device to a new LG device. Management LG Mobile Switch. You can also tap Settings System Backup LG Mobile Switch.

  • Page 118: Settings

    Settings...

  • Page 119: Network & Internet

    Settings You can customize the device settings in accordance with your preferences. Settings. • and enter a keyword in the search box to access a setting item. • to change the view mode. This user guide assumes that you are using the Tab view.
  • Page 120 Wi-Fi network, tap the network and then tap FORGET. Wi-Fi Direct You can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct. On the settings screen, tap Network &...
  • Page 121 Mobile data You can turn mobile data on and off. You can also manage mobile data usage. Turning on mobile data On the settings screen, tap Network & internet Mobile data. to activate it. Customizing mobile data settings On the settings screen, tap Network & internet Mobile data. Customize the following settings: On: Enable to use data connections on mobile networks.
  • Page 122 Consult with your service provider for more information. • When connecting to a computer, download the USB driver from www.lg.com and install it on the computer. • You cannot send or receive files between your device and a computer while USB tethering is turned on.
  • Page 123 Wi-Fi hotspot You can set the device as a wireless router so that other devices can connect to the Internet by using your device’ s mobile data. On the settings screen, tap Network & internet Tethering Wi-Fi hotspot and then tap to activate it.
  • Page 124 Timeout When the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection. Wi-Fi Sharing When you activate this feature with the device connected via Wi-Fi, the shared devices are connected to the network by using the device’...
  • Page 125 Help You can view help on using tethering and hotspots. On the settings screen, tap Network & internet Tethering Help. Mobile networks You can customize the following mobile network settings. On the settings screen, tap Network & internet Mobile networks. Customize the following settings: •...
  • Page 126 Configuring VPN settings Tap a VPN from the VPNS list. Enter the VPN user account details and tap CONNECT. • To save the account details, select the Save account information checkbox. Wireless Emergency Alerts Allows you to view emergency alerts and customize your emergency alerts settings.

  • Page 127: Connected Devices

    Connected devices Bluetooth You can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device. Pairing with another device On the settings screen, tap Connected devices Bluetooth.
  • Page 128 Screen sharing You can play the screen and sound of the device on a different device, such as a TV, that supports the Miracast function. On the settings screen, tap Connected devices Screen sharing. to activate it. Select a device from the list of nearby devices. •...
  • Page 129 On the settings screen, tap Connected devices Sharing panel. to deactivate each option. File sharing You can send and receive files between your device and other LG devices or tablets. On the settings screen, tap Connected devices File sharing. Customize the following settings: •...
  • Page 130 Not-allowed devices: View a list of devices not permitted to access content on your device. LG AirDrive You can use your LG account to manage files saved on the device from a computer. You do not need a USB connection. On the settings screen, tap Connected devices LG AirDrive.
  • Page 131 MirrorLink You can connect the device to a car via USB to use the MirrorLink app installed on the device from the infotainment system or the head unit of the car. • This app is available only in cars that support MirrorLink. •...

  • Page 132: Sound

    • Ring with vibration: Set the device to vibrate and play a ringtone simultaneously. • Flash alert for incoming call: Set the flash to blink according to LG ringtone. • Notification sound: Select a notification ringtone. Set music saved on the device as a notification ringtone.
  • Page 133 Vibrate on tap: Set the device to vibrate when you tap certain items on the screen. • SOUND EFFECTS: Allows you to set when a sound is emitted to notify you of an event. Enable Dialing keypad sound, LG Keyboard sound, Touch sound, Screen lock sound, and Emergency tone. Settings...

  • Page 134: Display

    Display You can customize detailed settings for each screen type. On the settings screen, tap Display and customize the following settings: • Home screen: Customize settings for the Home screen. See Home screen settings for details. • Wallpaper & theme: Select a screen wallpaper, theme, icon, and AOD for your device.
  • Page 135 • True view: Turn this on to match the screen colors to the ambient light. • Screen color: Adjust the color, color temperature, or RGB values for the desired screen. • to reset the settings. • HDR video effect: Apply HDR effect while playing a video in full screen to make the color brighter and more vibrant.

  • Page 136: Lock Screen & Security

    Lock screen & security You can customize lock screen and security settings. On the settings screen, tap Lock screen & security and customize the following settings: • Google Play Protect: Scans your device daily for potentially harmful apps. • Find My Device: Remotely track the device location. You can also protect your data securely if you lost your device.
  • Page 137 - Credential protection: View the type of the storage where the security certificate will be saved. - Trusted credentials: View your system’ s root CA certificates and user-installed CA certificates. - User credentials: View and change secure certificate information stored on your device. - Install from storage: Install a secure certificate from a storage.

  • Page 138: Extensions

    Extensions Smart cleaning You can clean up temporary files or apps that are no longer used to free up storage space. On the settings screen, tap Extensions Smart cleaning. Select a category, then select an item to delete. Tap DELETE DELETE to delete the selected item. Floating Bar You can access frequently used features, such as Shortcuts, Screen capture, Music player, and Quick contacts, by tapping and swiping the...
  • Page 139 Context Awareness You can automatically change your device settings according to the usage pattern and location. On the settings screen, tap Extensions Context Awareness. Activate items you want to automatically change settings for. • Parking Assistant: This option will store your parking locations. If you don’t want to receive parking notifications around your home or work place, turn My places notifications off The parking records are...
  • Page 140 Shortcuts You can customize the shortcut key settings. On the settings screen, tap Extensions Shortcuts. of each option that you want to activate. • View notification panel: Swipe down/up on the fingerprint sensor for the notification panel. • Open Camera: Press the Power key twice to open Camera. •...

  • Page 141: Apps & Notifications

    Increase touch sensitivity You can set the touch screen more sensitive to your touch. It is recommended to turn this feature on when using a screen protector. On the settings screen, tap Extensions Increase touch sensitivity. Apps & notifications You can check a list of installed apps, and configure the settings for notifications, app permissions, and more.

  • Page 142: Storage

    • Power saving exclusions: Select apps to use without any functional limitation while in power saving or battery optimisation mode. Storage You can view and manage internal storage on the device or storage space of the memory card. On the settings screen, tap Storage. Customize the following settings: •...

  • Page 143: Accessibility

    Accessibility You can manage accessibility plug-ins installed on your device. On the settings screen, tap Accessibility. Customize the following settings: • Vision TalkBack: Set the device to notify screen status or actions via voice. • Vision Voice notifications: Set the device to read the caller information via voice.
  • Page 144 • Hearing > TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language impairments, to communicate by telephone. •...

  • Page 145: Google

    • Default keyboard: View the default keyboard currently in use and manage keyboard options. • On-screen keyboard: Change the LG keyboard settings or voice recognition feature of Google Voice. • Physical keyboard: Select to use the physical keyboard, or check keyboard shortcut keys.
  • Page 146 • Spelling correction: Allows you to set various options for the Google Spell Checker feature. • Autofill service: Enable this option to enter your information saved in your account such as password, address, or credit card number with a single tap. You can also disable this option and use Google Autocomplete, or add a new service account.
  • Page 147 On the settings screen, tap System Backup. Customize the following settings: • LG Mobile Switch: Allows you to transfer data from an old LG device to your new LG device. Follow the on-screen instructions to select a desired method for transfer.
  • Page 148 Restart & reset You can reset the device including network and app settings. On the settings screen, tap System Restart & reset. Customize the following settings: • Auto-restart: Automatically restart to optimize the device at a set time. Tap to activate this feature. Select a desired date and time for the device to automatically restart.

  • Page 149: Support

    About phone You can view information about your device, such as the name, status, software details and legal information. On the settings screen, tap System About phone and view information. Regulatory & safety You can view regulatory marks and related information on your device. On the settings screen, tap System Regulatory &...

  • Page 150: Appendix

    Appendix...

  • Page 151: Lg Language Settings

    LG Bridge LG Bridge overview LG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.

  • Page 152: Phone Software Update

    This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service center. This feature will only be available if and when LG makes a newer firmware version available for your device.
  • Page 153 This feature allows you to conveniently update your phone’ s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.

  • Page 154: Anti-Theft Guide

    Anti-Theft Guide You can set up your device to prevent other people from using it if it’ s been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.

  • Page 155: Open Source Software Notice Information

    In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com .

  • Page 156: Trademarks

    © DTS, Inc. All Rights Reserved. • Copyright ©2019 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities. • G8 ThinQ is a trademark of LG Electronics, Inc.

  • Page 157: Laser Safety Statement

    Laser safety statement CDRH Compliance THIS PRODUCT COMPLIES WITH APPLICABLE REQUIREMENT OF THE DHHS PERFORMANCE STANDARD FOR LASER PRODUCT, 21 CFR SUBCHAPTER J. Caution! This product employs a Laser system. To ensure proper use of this product, please read this owner’ s manual carefully and retain for future reference.

  • Page 158: More Information

    • If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Center. • You can purchase protective cases to protect your device from damage on the market.
  • Page 159 Guide to data transfers For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table. Third party LG device Android iOS device device Type Item details →...

  • Page 160: Faq

    This chapter lists some problems you might encounter when using your device. Some problems require you to call your service provider, but most are easy to fix yourself. Device overheats Device overheats while it is in use. In the following cases, the battery consumption increases and the device may overheat: •...
  • Page 161 • If the device overheats for a prolonged period, stop using it for a while. If the device continues to overheat, visit the LG Customer Service Center. Usage limitations when the device overheats If the device overheats while using it or charging, some features, apps, or even the device may be turned off.
  • Page 162 Make sure the device is charging at a moderate temperature. Check the charger and its connection to the device. Use only in-box accessories which are authorized by LG. The battery depletes faster than when first purchased When you expose the device or the battery to very cold or hot temperatures, the battery life may be reduced.
  • Page 163 The touch screen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. If the touch screen is scratched or damaged, visit a LG Electronics Service Center. Appendix...
  • Page 164 Make sure the Bluetooth wireless feature is activated on the device you wish to connect to. Make sure your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve your problem, contact a LG Electronics Service Center. Appendix...
  • Page 165 A connection is not established when you connect the device to a computer Make sure the USB cable you are using is compatible with your device. Make sure you have the proper driver installed and updated on your computer. Downloaded application causes a lot of errors Application has problems.

  • Page 166: For Your Safety

    For Your Safety...
  • Page 167 Important Information This user guide contains important information on the use and operation of this device. Please read all the information carefully for optimal performance and to prevent any damage to or misuse of the device. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment.
  • Page 168 Body-worn Operation This device was tested for typical use with the back of the device kept 0.39 inches (1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1.0 cm) must be maintained between the user’ s body and the back of the device. Any belt-clips, holsters, and similar accessories containing metallic components may not be used. Avoid the use of accessories that cannot maintain 0.39 inches (1.0 cm) distance between the user’...
  • Page 169 What does “SAR” mean? In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless devices in the United States. Before a wireless device model is available for sale to the public, it must be tested by the manufacturer and certified to the FCC that it does not exceed limits established by the FCC.
  • Page 170 Do wireless devices pose any special risks to children? The FDA/FCC website states that “the scientific evidence does not show a danger to users of wireless communication devices, including children. ” The FDA/ FCC website further states that “some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all.
  • Page 171 Engineering in Medicine and Biology Society, Committee on Man and Radiation (COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar/ (websites current as of November 2018) Consumer Information on SAR (Specific Absorption Rate) This model device meets the government’ s requirements for exposure to radio waves.
  • Page 172 FCC ID ZNFG820UM. Additionally, the highest SAR values can also be found on the LG website: https://www.lg.com/global/support/sar/sar . Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/ .
  • Page 173 Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless device rating values are then added together. A sum of 5 is considered acceptable for normal use.
  • Page 174 Caution! Avoid Potential Hearing Loss Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noiseinduced hearing loss.
  • Page 175 Exposure to Radio Frequency Signal Your wireless handheld portable device is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless devices. Those guidelines are consistent with the safety standards previously set by both U.S.
  • Page 176 Hearing Aids Some digital wireless devices may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider (or call the customer service line to discuss alternatives). Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
  • Page 177 Areas with a potentially explosive atmosphere are often, but not always marked clearly. Potential areas may include: fueling areas (such as gasoline stations); below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles (such as grain, dust, or metal powders);...
  • Page 178 • Only use the device with an LG charging system that has been qualified with the device, per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified charger may present a risk of fire, explosion, leakage, or other hazard.
  • Page 179 • Use the correct adapter for your device when using the battery charger abroad. Wireless Charging • This product supports wireless charging. Use a WPC (Qi) certified wireless charger (sold separately) to charge the product. • Some coiled wireless chargers may not support wireless charging. Wireless chargers that support EPP (Extended Power Profile) allow high-speed wireless charging.
  • Page 180 Your device has an internal battery. For your safety, do not remove the battery incorporated in the product. If you need to replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance. •...
  • Page 181 Using the device in proximity to receiving equipment (i.e., TV or radio) may cause interference to the device. • Do not immerse your device in water, liquid, or expose to high humidity. Immediately, take it to an LG Authorized Service Center. • Do not paint your device. •...
  • Page 182 FDA Consumer Update The U.S. Food and Drug Administration’ s Center for Devices and Radiological Health Consumer Update on Mobile Phones: 1. Do wireless devices pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless devices.
  • Page 183 The FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group: • National Institute for Occupational Safety and Health •...
  • Page 184 laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure.
  • Page 185 The FDA has been a leading participant in the World Health Organization International Electro Magnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world.
  • Page 186 the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques, ” sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless device users. The test method uses a tissue-simulating model of the human head.
  • Page 187 or other ill effects. Their recommendation to limit wireless device use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. 11. What about wireless device interference with medical equipment? Radio Frequency (RF) energy from wireless devices can interact with some electronic devices.
  • Page 188 World Health Organization (WHO) International EMF Project http://www. w ho.int/emf National Radiological Protection Board (UK) http://www.hpa.org.uk/radiation/ Driving Check the laws and regulations on the use of wireless devices in the areas where you drive and always obey them. Also, if using your device while driving, please observe the following: •...
  • Page 189 5. Don’t take notes or look up phone numbers while driving. If you are reading an address book or business card, or writing a “to-do” list while driving a car, you are not watching where you are going. It is common sense. Do not get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles.

  • Page 190: Limited Warranty Statement

    LIMITED WARRANTY STATEMENT...
  • Page 191 AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Mobile Phone (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
  • Page 192 LG will not re-install or back-up any data, applications, or software that you have added to your Product. It is therefore recommended that you back-up any such data or information prior to sending the Product to LG to avoid permanent loss of such information You shall bear the cost of shipping the Product to LG Customer Service.
  • Page 193 Call 1-800-793-8896 and select the appropriate option from the menu. Or visit our website at http://www.lg.com . Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC – Mobile Handsets DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for procedures for obtaining warranty service.
  • Page 194 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632.
  • Page 195 AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, U.S.A., Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632.
  • Page 196 LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’ s purchase of the product by either: (i) sending an e-mail to optout@lge.com , with the subject line: “Arbitration Opt Out”...

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