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• The phone may be at a location with
thick walls. Move the base.
Handset does not ring
• Check that the handset ringer is
turned on. See page 27.
Caller ID does not display
• Service may not be activated. Check
with your service provider.
• The caller's information may be
withheld or is unavailable.
Cannot make / answer a 2nd call
• Service may not be activated. Check
with your service provider.
• Check that the recall selection is
correct. See page 29.
The handset loses connection with
the base or the sound is distorted
during a call
• Check if the ECO mode is activated.
Turn it off to increase the handset
range and enjoy the optimal call
conditions.
Note
If the above solutions do not help,
remove the power from both the handset
and the base. Wait for 1 minute and try
again.
34
Frequently asked questions
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