My Tactacam Won’t Respond When I Press A Button; I Forgot My Tactacam’s Wi-Fi Username Or Password; How Do I Turn Off My Camera?; My Playback Is Choppy - Tactacam 4.0 Quick Start Manual

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FAQ'S:
MY TACTACAM WON'T RESPOND WHEN I PRESS A BUTTON
Press and hold the Rec/Power [ ] button for about 5 seconds until your camera powers off . This reset saves
all of your content. If that doesn't work, open the back cap and remove the battery for 5 sec. See trouble-
shooting Your Camera: www.tactacam.com/support
I FORGOT MY TACTACAM'S Wi-Fi USERNAME OR PASSWORD
You will need to reset your camera. See Resetting Your Camera's Wireless Name and Password: www.
tactacam.com/support

HOW DO I TURN OFF MY CAMERA?

If your Tactacam is not connected to the Tactacam App for mobile, it will power off after 3 min when you stop
recording.
When your camera is connected to the app, Push the Rec/Power button for 4 sec to turn off the camera.
Note: the WiFi will also power off when camera is manually powered down.
To turn off wireless and keep the camera on, press the Info/Wireless button for 2 sec, the WiFi blue light will
turn off, then press the Rec/Power [ ] button to start recording.
I POWERED OFF MY TACTACAM, BUT THE LIGHT IS STILL ON
If your camera is not responding to any commands, you will need to remove your battery for 5 sec. If this
problem continues try reformatting your SD card. www.tactacam.com/support

MY PLAYBACK IS CHOPPY

Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely
the cause:
Using an incompatible video player. Not all video players support the .MP4 video. For best results, use the
latest Quick Time Media Player available as a free download here. https://support.apple.com/quicktime
The computer does not meet the minimum requirements for HD playback. The higher the resolution and
frame rate of your video, the harder the computer has to work to play it back.
When playing content directly from your camera over a USB connection, transfer the file to the computer to
play back. If your computer does not meet the minimum requirements, make sure that all other programs on
your computer are closed.
WHAT IS MY CAMERA'S SERIAL NUMBER?
The camera's serial number is listed inside the back cap of the camera:
(Note 2.0 cameras serial number is located in the Waterproof cap only.)
(844) 482-2822 14