Troubleshooting - Zte Avid 559 User Manual

TROUBLESHOOTING

Problem Possible causes
The network link quality is
poor on the part of your
service provider.
Echo or noise
The quality of the phone
line that you are calling is
poor.
Your service provider does
not support these features,
Unable to select
or you have not applied for
certain features
services that provide these
features.
The battery or battery
charger is damaged.
The phone's temperature is
Cannot charge
below 32°F (0°C) or higher
the battery
than 113°F (45°C).
The contact between the
charging jack and charger
is poor.
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Possible solution
End the call and dial again.
You may be switched to a
better-quality network link
or phone line.
End the call and dial again.
You may be switched to a
better-quality network link
or phone line.
Call Consumer Cellular
customer support at (800)
686-4460.
Call Consumer Cellular
customer support at (800)
686-4460.
Adjust the battery charging
environment to avoid
extreme temperatures.
Check all connectors to
ensure that all connections
have been properly made.
Problem Possible causes
The standby time is related
to your service provider
system configuration. The
same phone used with
different service providers'
systems will not provide
exactly the same length of
standby time.
The battery is depleted.
Shortened In high-temperature
standby time environments, battery life
will be shortened.
If you are not able to
connect to the network, the
phone will continue to send
out signals as it attempts to
locate a base station. Doing
so consumes battery power
and will consequently
shorten standby time.
Cannot turn your Battery power has been
phone on depleted.
TROUBLESHOOTING
Possible solution
If you are located in an area
where signaling is weak,
temporarily power off the
phone.
Use a new battery.
Change your location to
one where the network is
accessible, or temporarily
turn off your phone.
Recharge the phone's
battery.
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