Saeco RI9345/11 Operating Instructions Manual page 29

Problem - Possible causes - Solutions
Problem
The coffee does not flow or
only drips
Coffee is leaking from the
filter edges
If you should have a problem that is not dealt with in the above table or is not
resolved by any of these solutions please contact an authorised service centre.
Possible causes
There is not enough water
in the machine
The coffee is too finely ground
Coffee is stuck in the filter
holder
There is too much coffee in
the filter holder
The "Hot water/steam" knob
(6) is open
The machine
descaling
The upper filter is blocked
The filter in the filter holder
is blocked
The filter holder has not
been fitted correctly into the
coffee outlet socket
The top edge of the filter
holder is dirty
The boiler washer is dirty or
worn out
There is too much coffee in
the filter holder
Solutions
Add water (para.4.4)
Try a different blend (Ch.6)
Loosen it
Scoop some of it out using
the coffee measure
Close it
needs
Descale it (Ch.10)
Clean the filter element
Clean the filter (Ch.9)
Insert the filter holder correctly
(para.5.1- 5.2)
Clean the edges of the filter
holder
Clean or change the washer
Scoop some of it out using
the coffee measure
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