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Motorola WAVE TLK 100 User Manual

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WAVE™ TWO-WAY RADIO
TLK 100
USER GUIDE
EN-US
FEBRUARY 2020
© 2020 Motorola Solutions, Inc. All rights reserved.
*MN005173A01*
MN005173A01-AC

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  • Page 1 WAVE™ TWO-WAY RADIO TLK 100 USER GUIDE EN-US FEBRUARY 2020 *MN005173A01* © 2020 Motorola Solutions, Inc. All rights reserved. MN005173A01-AC...
  • Page 3: Declaration Of Conformity

    Declaration of Conformity Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: TLK 100 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)
  • Page 4 English 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 5: Table Of Contents

    English Contents Battery Capacity..........22 LED Indicators........... 22 Chapter 4: Fast Scroll Talkgroup List......24 Declaration of Conformity..........2 Chapter 5: Contact List..........25 Important Safety Information.......... 7 Accessing Contact List........25 Notice to Users...............8 Chapter 6: Radio Calls ..........26 Radio Care..............9 Group Calls............26 Software Version............
  • Page 6 Turning Scan On or Off......41 The Capacity Warranty........54 Chapter 12: Instant Personal Alert....... 42 Limited Warranty............55 Sending IPA............42 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS...... 55 Receiving IPAs..........42 I. WHAT THIS WARRANTY COVERS AND Viewing IPA List..........42 FOR HOW LONG:..........55 Clearing IPA Status List........43...
  • Page 7 English III. STATE LAW RIGHTS:........56 IV. HOW TO GET WARRANTY SERVICE..56 V. WHAT THIS WARRANTY DOES NOT COVER..............56 VI. PATENT AND SOFTWARE PROVISIONS..57 VII. GOVERNING LAW........58...
  • Page 8: Important Safety Information

    Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas and other accessories, visit the following website: http://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void the user's authority to operate this device.
  • Page 9: Notice To Users

    • This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
  • Page 10: Radio Care

    English Radio Care CAUTION: The effects of certain chemicals and their vapors can have harmful results on certain plastics. This section describes the basic handling precaution of the Avoid using aerosol sprays, tuner cleaners, and radio. other chemicals. Table 1: IP Specification IP Speci- Description fication...
  • Page 11: Software Version

    English Software Version All the features described in the following sections are supported by the software version R03.00.00 or later. Contact your dealer for more information.
  • Page 12: Copyrights And Trademarks

    2020 Motorola Solutions, Inc. All Rights Reserved Stylized M Logo are trademarks or registered trademarks of © Motorola Trademark Holdings, LLC and are used under The Motorola Solutions products described in this license. All other trademarks are the property of their document may include copyrighted Motorola Solutions respective owners.
  • Page 13: Disclaimer

    Please refer to your Motorola Solutions contact for further information.
  • Page 14: Read Me First

    English Read Me First The user guide covers the basic operation of the two-way radio. NOTICE: Not all features in the manual are available in your radio. Contact your dealer for more information. You can consult your dealer about the following: •...
  • Page 15: Chapter 1: Radio Controls

    English Radio Controls Buttons Descriptions This chapter explains the buttons and default functions of Talkgroup/ Press: Scroll to next channel/ your radio. Contact List talkgroup in the list. Scroll Rocker Press and hold: If there are more than 16 talkgroups, fast scroll is enabled.
  • Page 16: Programmable Buttons

    English Programmable Buttons Buttons Descriptions You can program the programmable buttons as shortcuts Press and hold: Access Pro- to specific radio functions through Wave OnCloud (WoC) grammable Function. The de- portal. fault programmable function is Depending on the duration of a button press, the Contact List.
  • Page 17 English Emergency Allows you to initiate or cancel an emergency. Location Allows you to toggle the Location on and off. Menu Allows you to access the menu features. Scan Allows you to toggle the Scan on and off. Voice Announcement Allows you to toggle Voice Announcement on and off.
  • Page 18: Chapter 2: Getting Started

    • To comply with warranty terms and avoid damages, a Insert the contact side of the battery first. charge the battery using a Motorola Solutions b Gently push the battery into place. charger exactly as described in the charger user guide.
  • Page 19: Attaching And Removing The Antenna

    English Batteries charge best at room temperature. The display shows the battery charging icon momentarily. When charging is in progress, the red LED lights up. When charging is complete, the green LED illuminates until you detach the charger. Attaching and Removing the Antenna CAUTION: •...
  • Page 20: Adjusting The Volume

    English • To turn off your radio, press and hold the Power/Info button. Adjusting the Volume • To increase the volume level, press the Volume Up button. • To decrease the volume level, press the Volume Down button.
  • Page 21: Chapter 3: Status Indicators

    English Status Indicators Icon Description Brightness Level This chapter explains the Icons, battery capacity information, LED indicators, and tones used in the radio. Do Not Disturb On Icons Do Not Disturb Off The following table shows icons which appear on your Voice Announcement On radio display, and their description.
  • Page 22 English Icon Description Icon Description Location On Scan On Location Off Scan Off Downloading Software/Software Instant Personal Alert (IPA) Available Emergency Mode Log Created/Uploading Log Emergency Countdown Bluetooth On Emergency Declared Bluetooth Off Emergency Cancelled Bluetooth Status for Searching Emergency Call Bluetooth Status for Connected Area Talkgroup Bluetooth Paired...
  • Page 23: Battery Capacity

    English Icon Description Icon LED In- Voice An- Descrip- dication nouncement tion Radio Stun Solid Battery medi- 60%–80% capacity amber Ambient Listening Solid Battery medi- 25%–60% Contact List Landing Page amber capacity Battery low 5%–25% Blink- User Disabled/Suspended ing red capacity Blink- Battery very...
  • Page 24 English LED Indica- Operational Mode Charge Only LED Indica- Operational Mode Charge Only tion Mode tion Mode • Radio is trans- • User Disabled/ mitting Suspended • Ambient listening Blinking In Do Not Disturb Not applica- green and (DND) mode Blinking Not applica- •...
  • Page 25: Chapter 4: Fast Scroll Talkgroup List

    English Fast Scroll Talkgroup List A talkgroup list has a maximum of 96 channels. The order of the channels are in numerical order. You can press and hold on the Talkgroup/Contact List Scroll Rocker to perform the fast scroll. After the second channel, you can fast scroll the channels with an increment of 10.
  • Page 26: Chapter 5: Contact List

    English Contact List 2 Locate the Contact List icon. 3 To view the contact list, press the Volume Up and By default, the contact list is accessible through press and Volume Down button. hold on the programmable button. Contact your dealer for more information on the configuration.
  • Page 27: Chapter 6: Radio Calls

    English Radio Calls 4 Release the PTT button to listen. The green LED blinks when the target radio responds. The display shows the talkgroup alias. This chapter explains the operations to receive, respond to, make, and stop calls. Calls supported are Group, Private, NOTICE: and Broadcast calls.
  • Page 28: Private Calls

    English NOTICE: 3 Release the PTT button to listen. If "X" precedes the contact, the contact is in NOTICE: Do Not Disturb (DND) mode and a reject tone The call ends when there is no voice activity sounds when PTT button is pressed. for a predetermined period.
  • Page 29: Broadcast Calls

    English • You hear a short alert tone the moment the transmitting If you switch to a different channel while receiving the call, radio releases the PTT button, indicating the channel is your radio stops receiving the Broadcast Call. You cannot free for you to respond.
  • Page 30: Receiving Broadcast Calls

    English NOTICE: The call ends when there is no voice activity for a predetermined period. The radio returns to the screen you were on before initiating the call. Receiving Broadcast Calls When you receive a Broadcast Call: • The green LED blinks. •...
  • Page 31: Chapter 7: Supervisory Override

    English Supervisory Override Supervisory Override allows a supervisor to interrupt during an ongoing Group or Private Call and immediately start a supervisory call. If the user is receiving or transmitting a Group Call or Private Call and the server is interrupted by a supervisory call, your radio unmutes to the supervisory call and display the alias of the supervisor.
  • Page 32: Chapter 8: Checking Radio Information

    English Checking Radio Information Press the Power/Info button repeatedly. The radio displays one of the following depending on the mode/state. 1 Emergency Alert List 2 Instant Personal Alert (IPA) List 3 Radio Stun/Maintenance Mode 4 Battery/Charging Status 5 Cell Status 6 Wi-Fi Status 7 Location Status 8 Bluetooth Status...
  • Page 33: Chapter 9: Checking Battery Strength

    English Checking Battery Strength Follow the procedure to check the battery level of your radio. Press the Power/Info button. One of the following occurs: • The LED lights up solid green indicating high battery capacity. • The LED lights up solid yellow indicating medium battery capacity.
  • Page 34: Chapter 10: Cellular And Wi-Fi Values

    English Cellular and Wi-Fi Values You are allowed to check your cellular and Wi-Fi signal strength in your radio. Your radio provides the following types of signal strength indication beside the icon: • 0 = No signal • 1 = Poor signal •...
  • Page 35: Chapter 11: Menu

    English Menu Feature Description NOTICE: You are able to access the menu through the Menu/ When DND is Programmable button. enabled, you will not be able The following are the available features in the Menu. to receive any private call. Table 5: List of Features Scan Allows you to enable and...
  • Page 36: Do Not Disturb

    English Do Not Disturb • The display shows a check mark beside the DND icon. • The LED displays a blinking green light and amber light Do Not Disturb (DND) allows you to change the status of periodically. the radio from available to unavailable. If DND is off, the following occurs: When DND is enabled, an LED blinks and you will not be •...
  • Page 37: Turning Radio Alert Tones On Or Off

    English Turning Radio Alert Tones On or Off 3 To turn on Voice Announcement, press the Volume Up button. To turn off, press the Volume Down NOTICE: button. Depending on the configuration of your radio, press or press and hold the Menu/Programmable button If Voice Announcement is on, the following occurs: to directly access the feature.
  • Page 38: Adjusting The Display Brightness

    English • All tones and alerts are turned off. Turning Location On or Off NOTICE: Adjusting the Display Brightness Depending on the configuration of your radio, press or press and hold the Menu/Programmable button 1 Press the Menu/Programmable button. to directly access the feature. Else, manually enter the feature with the following procedure.
  • Page 39: Turning Wi-Fi On Or Off

    English • The display shows an "X" mark beside the Location Turning Radio Cellular On or Off icon. NOTICE: Depending on the configuration of your radio, press Turning Wi-Fi On or Off or press and hold the Menu/Programmable button to directly access the feature. Else, manually enter NOTICE: the feature with the following procedure.
  • Page 40: Bluetooth

    This feature allows you to use your radio with a Bluetooth- your Bluetooth-enabled device. enabled device (accessory) through a Bluetooth connection. Your radio supports both Motorola Solutions Turning Bluetooth On or Off and Commercially available Off-The-Shelf (COTS) Bluetooth-enabled devices.
  • Page 41: Searching For Bluetooth Devices

    English • The display shows an "X" mark beside the Bluetooth Disconnecting from Bluetooth Devices icon. 1 When the Bluetooth accessory goes out of range or Searching for Bluetooth Devices turn off, it will be disconnected from the radio automatically. To search for other Bluetooth devices, press the The radio sounds an indication tone after Power/Info button until you see the Bluetooth icon.
  • Page 42: Scan

    English Turning Scan On or Off 3 On the device "friendly" name, press and hold the Menu/Programmable button to clear the pairing. NOTICE: Depending on the configuration of your radio, press If clearing the bluetooth pairing successfully, a positive tone or press and hold the Menu/Programmable button sounds.
  • Page 43: Chapter 12: Instant Personal Alert

    English Instant Personal Alert Receiving IPAs When you receive IPA during idle mode, your radio shows Instant Personal Alert (IPA) is a callback request the following indications: notification that you can only be sent or receive in your • The IPA is added to the IPA Status List. contact list.
  • Page 44: Clearing Ipa Status List

    English 2 Scroll through the IPA list using Talkgroup/Contact List Scroll Rocker or Volume Up and Volume Down buttons to view the list. The list shows nine IPA entries. When the list is reaching the end or the beginning, a tone sounds. Clearing IPA Status List •...
  • Page 45: Chapter 13: Emergency Operations

    English Emergency Operations • Press and hold the Menu/Programmable button. The display shows a countdown from !! 3 !!, !! 2 !!, and !! 1 !! with increasing tone. There are two ways in declaring or canceling an Emergency. If Emergency is declared by mistake, during the countdown, release the Menu/Programmable button to You can declare or cancel an Emergency locally by cancel declaring Emergency.
  • Page 46: Receiving Emergency Alerts

    English If Emergency is declared by mistake, during the • The alert has a higher priority compare to making or countdown, release the Menu/Programmable button to receiving call. cancel declaring Emergency. Responding to Emergency Alerts If Emergency is cancelled successfully, the display returns to previously selected channel.
  • Page 47: Clearing Emergency Alert List

    English • For Private Call, the display shows the Emergency Private Call icon and the initiator's alias. Clearing Emergency Alert List An Emergency Alert in the Emergency Alert List is cleared when a corresponding Cancelled-Emergency Alert is received. Else, manually clear the list with the following actions.
  • Page 48: Chapter 14: Area Talkgroup

    English Area Talkgroup When you enter a georgraphic area, you are able to view and hear the notifications for the talkgroup area in that geofence. The Area Talkgroup is added to the Area Talkgroup List in alpabertical order. Once you are added to the Area Talkgroup list, you can receive group call even if your talkgroup scanning is off.
  • Page 49: Chapter 15: Radio Stun

    English Radio Stun Radio Stun indicates that the radio is disabled. When your radio is in Radio Stun mode, all the buttons except for Power/Info and Volume Up and Volume Down buttons are disbled. All voice activity and LED indications are disabled as well.
  • Page 50: Chapter 16: User Disabled Or Suspended

    English User Disabled or Suspended User Disabled or Suspended indicates that your account is disabled or suspended. When your account is disabled or suspended, you are not able to login to the PTT server. Your radio sounds a tone, red LED blinks, and flashes the User Disable/suspended icon.
  • Page 51: Chapter 17: Radio Kill

    While in Kill mode, there are no User Interface (UI) on your radio and you are not able to turn on your radio. Your radio can only be re-activated by Motorola Solutions. Contact your dealer for more information.
  • Page 52: Chapter 18: Ambient Listening

    English Ambient Listening This feature allows the authorized user to listen to the ambient audio of a specific radio during idle mode. When an authorized user starts ambient listening on a specific radio, the radio plays a tone, displays the ambient listening icon and the alias of the authorized user.
  • Page 53: Chapter 19: Authorized Accessories List

    English Chargers Authorized Accessories List • Multi-Unit Charger Kit, US/NA Plug (PMLN7101_) Motorola Solutions provides a list of accessories to improve • Standard Multi-Unit Charger (PMLN7093_) the productivity of your radio. • Cable, USA (3004209T03) • Single Unit Charger Kit (PMLN7987_) Antenna •...
  • Page 54: Miscellaneous Accessories

    English • Replacement Ear Tips (Pack of 50) (RLN6282) Miscellaneous Accessories • Battery Door (HKLN4678_) Remote Speaker Microphone • RM250 Remote Speaker Microphone (PMMN4125_)
  • Page 55: Batteries And Chargers Warranty

    English Batteries and Chargers Warranty The Workmanship Warranty The workmanship warranty guarantees against defects in workmanship under normal use and service. TLK 100 Batteries 12 Months Chargers (Single-Unit and 12 Months Multi-Unit, Non-Display) The Capacity Warranty The capacity warranty guarantees 80% of the rated capacity for the warranty duration.
  • Page 56: Limited Warranty

    Product, or for operation of the Product with any ancillary equipment, and all such equipment is expressly Motorola Solutions, at its option, will at no charge either excluded from this warranty. Because each system which repair the Product (with new or reconditioned parts),...
  • Page 57: Ii. General Provisions

    II. GENERAL PROVISIONS WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty sets forth the full extent of Motorola Solutions This warranty gives specific legal rights, and there may be responsibilities regarding the Product. Repair, replacement other rights which may vary from state to state.
  • Page 58: Patent And Software Provisions

    PROVISIONS testing of the Product to verify any warranty claim. Motorola Solutions will defend, at its own expense, any suit 6 Product which has had the serial number removed or brought against the end user purchaser to the extent that it made illegible.
  • Page 59: Vii. Governing Law

    English 2 Motorola Solutions will have sole control of the defense Laws in the United States and other countries preserve for of such suit and all negotiations for its settlement or Motorola Solutions certain exclusive rights for copyrighted compromise, and...
  • Page 60 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2020 Motorola Solutions, Inc. All rights reserved.

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