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Frequently Asked Questions ◄◄◄
How many pops can I expect with one full charge?
The number of pops will depend on the type of flash unit and the power loaded to Explorer XT SE. Small loads will
produce greater number of pops and faster recycling time compared to large power loads.
What are the things to watch out when using Explorer XT SE?
Just like any portable power source from batteries, the recycling time of Tronix Explorer XT SE for flash units and
power packs can never be faster than the recycling time when a studio light or power pack is plugged directly from a mains
outlet or power line. In addition, modeling lights should be switched off as continuous load drains the battery at a higher rate.
It should also be recharged after each use and should not be kept stored for more than 3 months without using or charging.
Similar to other products that use lead-acid batteries, a discharged battery for a few months will severely affect its
performance and lifetime.
What is the expected life span of the Explorer battery? How much would be the replacement battery?
Tronix Explorer XT SE's batteries are rated at 300 charge-discharge cycles or about a year of everyday use or the
battery's actual usage. Should the batteries be needed to be replaced, use only batteries provided by Tronix or with the same
specification (see Technical Specifications). Tronix Explorer XT SE uses two 12 V, 7 Ah Valve-regulated lead-acid batteries.
Other batteries may not be suitable to Tronix Explorer XT SE and may cause electrical hazard or injury.
What are the Customer Satisfaction Guarantee and/or Warranty?
As stated in Terms of Use, only items with manufacturing defects should be returned for a full refund if purchased
within the last 30 days and will be replaced as soon as possible or in about 10-15 days. All costs are charged to Innovatronix
Inc. It also carries a 30-day satisfaction guarantee. This program applies only to units directly purchased from Innovatronix.
For units purchased from a retailer or third party vendor, refer to their guarantee and warranty programs or contact us for
authorized service centers in your country
Are there any maintenance tips on storing Explorer XT SE?
The unit should be switched off when not in use. Leaving Tronix Explorer XT SE on and
not in use will severely damage the battery. Its battery can be left plugged even after it is fully charged. The product uses
trickle-charging technique so the battery would not be over charged. This practice also maintains the battery's optimum life
span.
There are 2 models. How do I know which one will I need?
The model denotes the voltage output of the Tronix Explorer XT SE. Select the model which matches the input
voltage of your studio lights or power packs. For example:
The Tronix Explorer XT SE 115-60 models are used by photographers in North America (United States and
•
Canada).
The Tronix Explorer XT SE 230-50 models are used by photographers in Europe, Middle East, Australia, New
•
Zealand and the rest of Asia.
How do I know if my strobe or power pack is compatible with Tronix Explorer XT SE?
Why not all strobes and power packs are compatible with Tronix Explorer XT SE? Tronix Explorer XT SE is
compatible to more digital strobes due to its increased power rating. The newer Tronix Explorer XTSE is compatible to
digital and most bi-voltage flash units. However, compatibility to all strobes and power packs is not guaranteed due to
differences in design of strobes and power packs between brands.
In a few cases, digitally controlled strobes will not be compatible with Tronix Explorer
XT SE. This is because after a flash is fired, the capacitors inside the strobe will draw a large inrush current. Tronix Explorer
XT SE cannot adequately provide such current. Thus, for a few seconds, the voltage output will be less than adequate.
This is not a problem for analog flash, however. Analog flash can tolerate this voltage drop. For digital flash units,
this will probably cause a reset of its settings to power up stage. Though this case is not damaging to the flash or Tronix
Explorer XT SE, the flash will just not work properly.
Explorer XT SE User's Manual | © Innovatronix Inc. | www.innovatronix.com | Revision Date: August 5, 2015
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