Philips 26HF7875/10 User Manual page 7

Troubleshooting
Symptoms
Power TV cannot be
switched on
Sound No Sound
Volume level
cannot be
increased or
decreased
beyond a
certain value
Remote TV does
Control not respond
to Guest
Remote
Control
Note: The Troubleshooting section is applicable only to TV that is installed as a stand-alone.
If TV is connected to an interactive system, the behaviour of the TV will be controlled by the
system.
• If you are using the POWER button of the remote control to
switch on the TV, note that button is only use to set the TV to
stand-by mode. Use the Digit 0-9 or CH + / –
buttons to switch on TV.
• Check if YES is selected in the REMOTE CONTROL
LOCK feature in SECURITY menu. Select NO to
deactivate lock function (see page 23).
• Check if ALL is selected in the KEYBOARD LOCK
feature in SECURITY menu. Select NO to deactivate lock
function (see page 22).
Note: If both REMOTE CONTROL LOCK and
KEYBOARD LOCK feature are activated, use the Setup
Remote Control to go into these two menus to deactivate lock
function.
• Check if the volume of TV is not at the minimum. Try
pressing the Volume Up button of the remote control to
increase sound.
• Check that the mute mode is not on. If mute mode is on, press
the Mute button on the remote control to deactivate mute
mode.
• Check AUDIO is not selected in the MUTE feature of the
PROGRAM INSTALL menu (see page 18).
• Check that the audio source in the DEFAULT HDMI
AUDIO feature is selected correctly (see page 30).
• Check the limit setting for the Minimum and Maximum Volume
and re-specify the setting in the MIN VOLUME / MAX
VOLUME features in the CONTROL menu (see page 27).
• Try changing the batteries.
• Aim remote control directly at remote control sensor lens on
TV and try pressing any button on the remote control.
• Check if YES is selected in the REMOTE CONTROL
LOCK feature in SECURITY menu. Select NO to
deactivate lock function (see page 23).
• Deselect HM - LINK in the COMMUNICATION feature
(see page 14).
Possible Solutions
5