10 Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
•
Car engine has not been started. Start
the car engine.
•
Connections is incorrect.
•
Fuse has been damaged. Replace fuse.
No sound
•
Volume is too low. Adjust volume.
•
Speaker connections is incorrect.
Disc does not play
•
Disc is upside down. Ensure the printed
side is upwards.
•
Disc is dirty. Clean the disc with a
clean, soft, lint-free cloth. Wipe the disc
outwards from the center.
•
Disc is defective. Try another disc.
•
incompatible disc is used. Try another
disc.
•
Disc rating exceeds the restrict setting.
Change the rating settings to lower one.
•
Disc region code is not compatible with
the unit. Use disc with proper region
code.
No image
•
Parking brake wire connection is
incorrect. Check the parking wiring.
Image fl ashes or distorted
•
Video DVD settings do not match with
the DVD. Adjust video DVD settings.
30
EN
•
Video connection is improper. Check the
connections.
Preset stations lost.
•
Battery cable is not correctly connected.
Connect the battery cable to the terminal
that is always live.
Fuse is broken
•
The Fuse type is incorrect. Replace it with
a 5A fuse.
•
Speaker wire or power wire is grounded.
Check the connections.
Display show ERR-12
•
USB/SD/MMC data error. Check the USB
device or SD/MMC card.
About Bluetooth device
Music playback is unavailable on the system
even after successful Bluetooth connection.
•
The device cannot be used with the
system to play music.
The audio quality is poor after connection
with a Bluetooth-enabled device.
•
The Bluetooth reception is poor. Move
the device closer to the system or
remove any obstacle between the device
and the system.
Cannot connect with the system.
•
The device does not support the profi les
required for the system.
•
The Bluetooth function of the device is
not enabled. Refer to the user manual of
the device for how to enable the function.
•
The system is not in the pairing mode.
•
The system is already connected with
another Bluetooth-enabled device.
Disconnect that device or all other
connected devices and then try again.
The paired mobile phone connects and
disconnects constantly.
•
The Bluetooth reception is poor. Move
the mobile phone closer to the system or
remove any obstacle between the mobile
phone and the system.
•
Some mobile phones may connect and
disconnect constantly when you make
or end calls. This does not indicate any
malfunction of the system.