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11 Troubleshooting
Warning
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site
(www.philips.com/welcome). When you
contact Philips, ensure that the apparatus
is nearby and the model number and serial
number are available.
No power
Car engine has not been started. Start
the car engine.
Connections is incorrect.
Fuse has been damaged. Replace fuse.
(see 'Replace fuse' on page 31)
No sound
Volume is too low. Adjust volume.
Speaker connections is incorrect.
Disc does not play
Disc is upside down. Ensure the printed
side is upwards.
Disc is dirty. Clean the disc with a clean,
soft, lint-free cloth. Wipe the disc outwards
from the center.
Disc is defective. Try another disc.
Incompatible disc is used. Try another disc.
Disc rating exceeds the restrict setting.
Change the rating settings to lower one.
Disc region code is not compatible with
the unit. Use disc with proper region code.
No image
Parking brake wire connection is incorrect.
Check the parking wiring.
Video DVD settings do not match with
the DVD. Adjust video DVD settings.
Video connection is improper. Check the
connections.
Noise in broadcasts.
Signals are too weak. Select other stations
with stronger signals.
Check the connection of the car antenna.
Change broadcast from stereo to mono.
Preset stations lost.
Battery cable is not correctly connected.
Connect the battery cable to the terminal
that is always live.
Fuse is broken
The Fuse type is incorrect. Replace it with
a 15A fuse.
Speaker wire or power wire is grounded.
Check the connections.
Display show ERR-12
USB/SD/MMC data error. Check the USB
device or SD/MMC card.
About Bluetooth device
Music playback is unavailable on the system
even after successful Bluetooth connection.
The device cannot be used with the
system to play music.
The audio quality is poor after connection
with a Bluetooth-enabled device.
The Bluetooth reception is poor. Move
the device closer to the system or remove
any obstacle between the device and the
system.
Cannot connect with the system.
required for the system.
The Bluetooth function of the device is
not enabled. Refer to the user manual of
the device for how to enable the function.
EN
31
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