Troubleshooting - Catchbox Lite User Manual

6 Troubleshooting

Problem Possible Cause
No sound 1.
2.
3.
Audio signal
1.
dropouts or breaks
2.
Distorted sound
1.
2.
Audio feedback
1.
2.
Transmitter does
1.
not turn on
Transmitter is not
1.
charging with the
AC power adapter
2.
29
The Transmitter and the Receiver
are not paired.
The Transmitter or the Receiver is
not powered.
Volume on the Receiver is on mute
indicated by red light on the volume
LEDs.
The Transmitter and the Receiver
are located too far from each other.
There are obstacles in between the
Transmitter and the Receiver
Audio cable or adapter piece is
broken or not properly attached.
Volume level is too high.
Catchbox is situated too close to
the loudspeakers.
Volume level is too high.
Battery level is critically low
indicated by rapidly blinking LED
AC Power adapter does not provide
enough power.
Power cable is broken or not
properly attached.
Solution
1. Pair the Transmitter and the Receiver
units. See how to pair devices in
Operations section.
2. Turn on the Transmitter. Plug the
Receiver into a wall socket and turn on.
3. Increase the volume level on the
Receiver.
1. Place the Transmitter and the Receiver
closer to increase signal strength.
2. Place the Receiver unit in clear view of
the Transmitter.
1. Check the audio cable connection
and adapter piece. If problem persists,
replace the cable and/or adapter.
2. Decrease the volume on the Transmitter
or the Receiver.
1. Move Catchbox away from the
loudspeakers.
2. Decrease the volume on the Transmitter
or the Receiver.
1. Charge the Transmitter using the AC
Power adapter.
1. Use the included AC Power adapter.
2. Check the cable connection. If the
problem persists replace the AC Power
adapter.
Catchbox Lite