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Troubleshooting
• Check the Following First
e
If the refrigerator still does not operate properly, contact the retailer from where it was purchased.
General Problems
Problems
Point to be checked
Detailed Check Points and Countermeasures
Does not cool
at
all. • Is the power plug supplied ?
• Check the power supply at the wall outlet.
• Make sure the power supply cord is plugged firmly.
• Check the fuse box for blown fuse or tripped circuit breaker.
Does not cool
• Was the refrigerator just installed ?
• Up to approximately 4 hours is required until your refrigerator cools
properly. In the summer, up to 24 hours may be required.
property.
(
lO'
P.6)
• Confirm that the refrigerator was installed properly.
• Is your refrigerator in contact with direct sunlight ?
• Is there a heat producing device such as a gas stove nearby?
• Is there sufficient open space around your refrigerator?
(
lO'
P.5)
• Is the freezer compartment temperature set to
• Set the freezer compartment temperature to level 3,
level1 or 2, and is the refrigerator compartment
and set the refrigerator compartment to level 3.
temperature set to level1 or 2 ?
(
lO'
P.8)
• Check the inside of the refrigerator.
• Is there too much food in the refrigerator ?
• Are there any hot items inside ?
• Is the cold air outlet blocked by any food items ?
(
lO'
P.6)
• Is the door being opened frequently?
• We recommend that you open and close the door quickly, and
• Is the door touching food and not completely closing ?
open and close it as little as possible.
• Is there anything such as a plastic bag caught between
• Confirm that there are no gaps when the door is closed.
the door gasket and the refrigerator main body, or are
• When the door is closed, be sure that no food or plastic bags are
there any gaps?
caught between the door and the refrigerator main body.
• Is it a hot summer day ?
• Set the temperature inside the freezer compartment to level4 or 5
and inside the refrigerator compartment to level4 or 5.
• On very hot days, the cooling capacity could decrease, ice cream
could become soft, and the temperature in the door pockets could
increase.
(
lO'
P.8)
• Because the freezer compartment has priority to be
• Avoid opening and closing the door as much as possible.
cooled during "Quick
Freezing"
operation, the temperature
inside the refrigerator compartment could increase.
(
lO'
P.9)
• Is the temperature for the refrigerator compartment
• Change the temperature setting for the refrigerator compartment
set to level4 or 5 ?
to level3 or 2. When set to levelS , food might freeze.
• Is the ambient temperature 5
•c
or less ?
• If the temperature in the refrigerator compartment is set to level1 ,
Food In the
food is less likely to freeze.
(
lO'
P.8)
refrigerator
compartment
• Has any moist food been placed in front of the cold air
• Moist food might freeze, so do not place it in front of the cold air
and vegetable
outlet or at the back of a refrigerator shelf ?
outlet or at the back of a refrigerator compartment shelf.
compartment
• Is any moist food being stored such that it is touching
• Because the food is touching the freezer compartment partition
freezes.
the back left wall of the refrigerator compartment ?
whose ten perature is comparatively low, the food might freeze.
Either increase the temperature setting or move the food away
from the compartment partition a little.
(
lO'
P.6)
• When the humidity is so high, condensation might
• Wipe it off with a dry cloth.
form on the outside of the unit, on the door gasket,
• Condensation is less likely to form if the temperature setting for
or on the door. Also, after the door is opened and
the freezer compartment is changed to level 3 or 2.
closed, the cold air might make the door surface fog up.
(
lO'
P.8)
This is not unusual.
CondensaUon
• Is condensation forming on the vegetable compartment
• This is because high humidity is maintained inside the drawer to
drawer?
prevent vegetables from drying out and to increase their life.
(or frost) is forming.
Wipe with a dry cloth.
• Is the door securely closed ?
• If there are any gaps between the door and the refrigerator main
body, not only will the temperature inside increase, but condensation
or frost could also form. Please close the door securely.
• Is the door opened for a long time or opened and
• Decrease the number of times the door is opened and closed, and
closed frequently ?
open and close the door quickly.
Water is collecting
• Is the door touching food, etc., and not closing
• If the door is not closed completely, condensation drips onto the
either Inside the
completely ?
inside of the refrigerator or on the floor. Please close the door
refrigerator or on
completely.
the floor.
• Did any water in a plastic bottle spill ?
• Store bottled water so it does not spill.
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