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Now that you have your DrayTek product, you should keep up to date with product
updates (firmware), security advisories and other product news, advice or special
offers. Users in the UK/Ireland can subscribe to our mailing list. For details and to
subscribe, please visit www.draytek.co.uk/list. In other countries or regions, please
contact your local distributor/supplier for local options.
Wireless Access Points provide convenience and flexibility, but you should always
take security seriously. You can learn more about improving your wireless and
network security in our special guide, available from www.draytek.co.uk/best
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Firmware updates for your product ensure that you have the latest set of features,
security updates and improvements for your product. Users in the UK/Ireland can
download these from www.draytek.co.uk/support
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If you need help with using your DrayTek product, please contact your dealer for
further assistance. For support in the UK/Ireland, you can also visit the support
section on www.draytek.co.uk. From there you can view the knowledgebase or
contact our support department for assistance with any eligible product.
If you are outside of the UK/Ireland and need assistance, please contact your own
local supplier, email to support@draytek.com or visit www.draytek.com/support
For warranty service, in the first instance, please contact the support services, as
listed above, for help in diagnosing or eliminating the problem or issue. The support
department can arrange repair or service if then deemed necessary.
The standard Vigor AP-912C warranty is 'Return to base' (RTB) unless you have
VigorCare which provides enhanced services (see www.draytek.co.uk/vigorcare).
You should keep your proof of purchase (original invoice) safely in case warranty or
other service is ever required.
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