Damage During Transport; Incorrect Shipment - Permobil Halsa Owner's Manual

Permobil Hälsa Bed Owner's Manual Inspection before unpacking

Damage during transport

Check your shipment to ensure that the Hälsa Bed or accessories have not suffered transport
damage. It is the responsibility of the receiver to check the shipment. If damaged, there is a risk
that the bed and its accessories can no longer be used safely and securely. Contact your dealer or
Permobil for further information.
If there is any damage, it must be indicated on the bill of lading. Permobil must be informed of
the situation within 24 hours of receipt of goods so that the carrier can be notified as soon as
possible. If Permobil is not informed within 24 hours or the damages are not indicated on the bill
of lading, the customer may have to pay all the costs incurred to replace or repair the damaged
product.

Incorrect shipment

If a Permobil product does not match the original order invoice, the problem must be
communicated to Permobil within 48 hours of the time of delivery. Then, actions necessary to
correct the situation will be at Permobil's expense and will be made as soon as possible,
following the notification of the incorrect shipment.
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