Advertisement

Owners Manual
&
Water Treatment Guide
For any information or support please contact your local dealer.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PRESTIGE and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Softub PRESTIGE

  • Page 1 Owners Manual & Water Treatment Guide For any information or support please contact your local dealer.
  • Page 2: Table Of Contents

    Softub customers. The Softub has been designed to be simple to operate; with a little care, it will give you many years of enjoyable, trouble-free use. We have assembled this manual to guide you through the proper installation and maintenance of your Softub.
  • Page 3: Safety Instructions

    • Do not put Softub on floors or other surfaces that are not structurally strong enough to support a load of 610 kgs/sq.m (125 lbs/sq.ft) and/or on any floors or other surfaces that will not withstand exposure to water.
  • Page 4 • All field-installed metal components such as rails, ladders, drains, or other similar hardware within 3 m (10ft) of the Softub shall be bonded to the equipment grounding bus with copper conductors not smaller than No. 6 AWG. The Softub may be installed within 1.5m (5 ft) of metal surfaces if each metal surface is permanently connected by a minimum No.
  • Page 5: Manufacturer's Warnings

    In addition to the Safety Instructions found in this manual, these warnings have been assembled to help you enjoy the use of your Softub. Reading and understanding these warnings will allow you to reduce the risk of causing inadvertent damage to your Softub, your surroundings or yourself. Read these warnings carefully.
  • Page 6 • To avoid injury, exercise care when entering or exiting the Softub. • Do not use drugs or alcohol before or during the use of the Softub to avoid unconsciousness and possible drowning. • Pregnant or possibly pregnant women should consult a physician before using the Softub.
  • Page 7: Installation Instructions

    Placing the Softub on grass or other vegetation may damage the Softub. If you need to step on grass or dirt to get to the Softub, we recommend the use of stepping stones to reduce the amount of dirt and debris entering the tub.
  • Page 8: Set-Up Checklist

    ________ 9. Before adding water, smooth out all wrinkles from bottom of tub by pushing liner to tub wall. Softub 300: line up top seam of seat liner as close as possible to the edge of the seat.
  • Page 9: Air Control

    ________ 12. Check for leaks at the hose connections as the Softub is filling. If a leak is observed, stop filling, make sure the hoses are properly sealed and the hose clamps are tight. ® ________ 13. Plug the HydroMate into a standard, grounded, three prong, 110 Volt outlet.
  • Page 10: Operation

    Ground Fault Circuit Interrupter (GFCI) The Softub cord is fitted with a ground fault circuit interrupter (GFCI), a very important safety feature. The GFCI shuts off the electricity immediately if there is a short in the cord or HydroMate®. This plug fits conventional 110 Volt outlets found in homes.
  • Page 11: Air Control

    Each jet can be individually directed by rotating the head of the jet. After using your Softub the air control should be turned off to prevent cooler outside air from entering the water and prolonging the heat up time.
  • Page 12 OPERATION MODES Standard Mode This mode is the default operating mode when first plugged in. The on & off cycling is thermostatically controlled automatically by the HydroMate® unit’s SMARTCHIP . As the water temperature naturally cools 2-3 degrees the temperature sensor will activate the HydroMate® pump to reheat the water to the desired temperature.
  • Page 13: Water Maintenance\ Safety

    • Always have the water circulating and air control turned off in the Softub when adding water treatment products. Add water treatment products to the hot tub water one at a time. Allow several minutes between any new water treatment product additions using the jets to evenly distribute throughout the hot tub.
  • Page 14 Proper water treatment is of utmost importance for maximum enjoyment and prolonged life of your Softub hot tub. Proper water maintenance is essential for the health of your friends and family as well as for permitting years of trouble-free use of your Softub hot tub. This information is provided to help ensure your comfort and safety as you enjoy your Softub.
  • Page 15 250 - 500 ppm Test your water chemistry after each use of the Softub hot tub, but no less than twice per week. Avoid a low pH, as this will cause unsightly wrinkles to form in the liner and could void your warranty.
  • Page 16: Water Treatment Guide

    Initial Start-up Before adding chemicals, know your hot tub water capacity in litres or gallons. YOUR HOT TUB CONTAINS Softub 300 (6 person) 1137 liters Softub 220 (4 person) 833 liters Softub 140 (2 person) 530 liters Scale can accumulate on hot tub surfaces and inside filters and heaters, greatly reducing their effectiveness.
  • Page 17 • Fill your hot tub with water and add Prevent II to hot tub water during filling. This establishes initial protection against staining and scaling. Test the hot tub water and balance it as needed. Always adjust Total Alkalinity first, then pH. •...
  • Page 18 Do not over sanitize. It can void your warranty. QUALITY WATER TREATMENT PRODUCTS We offer a complete line of quality products to support all of our water treatment options. Softub Canada offers Sanitizers, Oxidizers, Balancers and Accessories, all formulated for maximum performance and value. Our line of water treatment products provide numerous benefits.
  • Page 19 6. Repeat each time the hot tub is to be emptied and cleaned. If Whirlpool Rinse is not used to clean the plumbing system between fillings: 1. Drain the water. 2. Clean the hot tub surfaces. 3. Refill the hot tub with fresh water. 4. Add the recommended Softub products. pg. 18...
  • Page 20 (available from your dealer). This will protect the Softub from excessive direct ultra-violet (UV) exposure, keep rain water out of the tub and keep the exterior surface clean. Never cover your Softub with a transparent plastic covering of any sort as it may will cause irreparable damage to your Softub.
  • Page 21 The Softub and bi-fold lid must be stored flat. IMPORTANT! Be sure nothing is placed on top of the Softub when it is stored away. Do not store empty in direct sunlight.
  • Page 22: Water Treatment Trouble-Shooting Guide

    WATER TREATMENT TROUBLE SHOOTING Problem Possible Cause Solution Cloudy Water a) Organic contaminants a) Shock treatment with Spa-Shock b) Add pH reducer until pH level reads 7.2 – 7.8 build-up b) Suspended particles c) Add pH reducer, adjust total alkalinity to 80 - c) High pH 120 p.p.m d) Total alkalinity too high...
  • Page 23: General Troubleshooting

    The tub is No power or a lack of power to the Consult an electrician to check and or repair the circuit in connected but outlet the Softub is being plugged question. nothing is working. into. Make sure to turn off air control valves...
  • Page 24 Softub dealer for service. 1. Turn air control on and off several times. 2. If the air still doesn’t stop contact your Softub Can't shut off the Air control valve is not fully shut air at the jet.
  • Page 25 Softub dealer. TUB SQUEEZING We have designed the Softub to be completely portable in every way possible. Because of its large diameter it would be next to impossible to roll it down the stairs and into your basement. Therefore, we have developed a different method so that you can get it into your basement.
  • Page 26: Tub Specifications

    Softub Specifications CAPACITY Seating: 1-2 People 1-4 people 1-6 people Water: 530 litres 833 litres 1,137 litres Dead weight floor: 495 kg\ per m 495 kg\ per m 618 kg\per m Classic: 5 jets 7 jets Prestige: 4 jets 5 jets 7 jets 180 cm (72”)
  • Page 27: Year Limited Warranty

    This warranty gives you specific legal rights and you may also have other rights that vary from province to province. Specifications subject to change without notice. The CLASSIC Model Softub hot tub comes with a three year warranty in that the first 3 years are in accordance with the above 5 year warranty for a three year period only.

This manual is also suitable for:

Prestige hydromate

Table of Contents