KitchenAid KSMCB5 Instructions Manual page 7

WARRANTY AND SERVICE
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We're so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Ceramic Bowl
should fail within the first year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Ceramic Bowl returned
to us. Your replacement unit will also be
covered by our one year limited warranty.
If your Ceramic Bowl should fail within the
first year of ownership, simply call our
Hassle-Free Replacement Warranty – Canada
We're so confident the quality of our
products meets the exacting standards of the
KitchenAid brand that, if your Ceramic Bowl
should fail within the first year of ownership,
we will replace your Ceramic Bowl with an
identical or comparable replacement. Your
replacement unit will also be covered by our
one year limited warranty.
If your Ceramic Bowl should fail within the
first year of ownership, simply call our
toll-free Customer eXperience Center
Arranging for Service after the Warranty Expires, or
Ordering Accessories and Replacement Parts
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call toll-
free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P .O. Box 218, St. Joseph, MI 49085-0218
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P .O. Box numbers, please.)
When you receive your replacement
Ceramic Bowl, use the carton, packing
materials, and prepaid shipping label to pack
up your original Ceramic Bowl and send it
back to KitchenAid.
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof of
purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement
Ceramic Bowl, use the carton, packing
materials, and prepaid shipping label to pack
up your original Ceramic Bowl and send it
back to KitchenAid.
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Ceramic
Bowl for information on how to obtain
service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
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