Optomany axept S900 Quick Start Manual
Hide thumbs
Also See for axept S900:
- User manual (84 pages) ,
- Quick start manual (28 pages) ,
- Quick start manual (16 pages)
Table of Contents
Advertisement
Quick Links
Download this manual
See also:
User Manual
Advertisement
Table of Contents
Related Manuals for Optomany axept S900
Summary of Contents for Optomany axept S900
- Page 1 S900 axept® Quick Start Guide...
-
Page 2: Table Of Contents
www.123send.net Contents Initial Setup ............................... 3 Terminal Overview ............................ 4 Screen Overview ............................5 1.2.1 Screen Icons Overview ..........................6 Connecting to the Network ........................7 1.3.1 Wi-Fi ................................7 1.3.1.1 Automatically Configure Wi-Fi Settings ....................8 1.3.1.2 Manually Configuring Wi-Fi Settings ......................10 1.3.2 GPRS ................................. - Page 3 S900 is designed to process transactions as quickly as possible whilst providing valuable axept® reporting and other functionality supported by the Optomany Control Centre (OCC) web portal. This quick-start guide is designed to provide users of the S900 with axept®...
-
Page 4: Initial Setup
www.123send.net Initial Setup Before starting to use the S900, please take a few moments to check the contents of the box; you should have received the following: axept® S900 Terminal axept® External AC Power Adapter External AC Power Cable Thermal Paper Roll Battery (inside terminal) SIM Card (inside terminal) Quick Start Guide (this document) -
Page 5: Terminal Overview
www.123send.net Terminal Overview An overview of the S900 terminal. axept® 123 - S900 Quick Start Guide axept®... -
Page 6: Screen Overview
www.123send.net Screen Overview An overview of the S900 screen. axept® 123 - S900 Quick Start Guide axept®... -
Page 7: Screen Icons Overview
www.123send.net Descriptions of the S900 screen icons. axept® Icon Description Battery strength indicator ( indicates battery is charging) Internet connection present No internet connection present GPRS signal indicator Wi-Fi signal indicator Flight mode enabled Transaction data stored on the terminal (not displayed once data uploaded) Terminal configuration download required Confirmation option Cancel option... -
Page 8: Connecting To The Network
www.123send.net Connecting to the Network Power on the S900 by pressing and holding the key on the keypad for a few seconds until the terminal screen lights up (the start-up process axept® may take a few minutes). The following steps describe the process for configuring the Wi-Fi Network Settings. Once the loading process is complete, the Network Configuration menu will appear. -
Page 9: Wi-Fi
www.123send.net The following steps describes the process for automatically configuring the Wi-Fi Network Settings. If the option to manually configure Wi-Fi was not selected, S900 will start to scan for available Wi-Fi axept® networks. The Wi-Fi networks available are displayed. Using the keys on the keypad, select the network required and press the key on the keypad to continue. - Page 10 www.123send.net Please wait whilst the connection is validated. If all the settings are valid, a confirmation that the network configuration has successfully completed will briefly be displayed. S900 will return to the ‘Select Networking Type’ screen. axept® INFO 123 recommend that the Wi-Fi network used is secure and requires authentication as this will adhere to PCI DSS guidelines. ...
-
Page 11: Manually Configuring Wi-Fi Settings
www.123send.net The following steps describe the process for manually configuring the Wi-Fi Network Settings. If the option to manually configure the network settings was selected, the Service Set Identifier (SSID) for the network will be required. Enter the SSID using the terminal’s keypad. (To use alpha characters, press the numeric key containing the alpha character required multiple times until it is displayed). - Page 12 www.123send.net S900 supports Dynamic Host Configuration Protocol (DHCP) which automatically obtains all network axept® settings. To use DHCP, press the key on the keypad to continue. If a fixed IP address is required rather than using DHCP, please refer to the S900 User Guide for axept®...
-
Page 13: Gprs
www.123send.net To use a GPRS connection, either as a back-up for Wi-Fi or in place of, configure the S900 using the procedure outlined below. axept® Once the loading process is complete, the Network Configuration menu will appear. Highlight ‘GPRS’ using the keys on the keypad and press the key on the keypad to continue. -
Page 14: Logging On
www.123send.net Logging On Once S900 has completed the start-up process, it will prompt for confirmation of the Department ID. axept® Press the key on the keypad to continue. If the Department ID needs to be changed, press the key on the keypad and enter the new Department ID. - Page 15 www.123send.net Once the log on has been completed, the main menu will be displayed. INFO To Logon using a different Department ID, press the key on the keypad on the Logon confirmation screen in step Enter the new Department ID using the keypad and press the key on the keypad to continue.
-
Page 16: Processing A Sale (Chip & Pin)
www.123send.net Processing a Sale (Chip & PIN) Once the logging on process has been completed, S900 is ready to process transactions. The following describes the end-to-end operation of a Chip & axept® PIN sale: From the main menu, select option 1: Sale (Press the key on the keypad). - Page 17 www.123send.net If required, enter the reference for the transaction. If a reference is not needed, press the key on the keypad to skip. (To use alpha characters, press the numeric key containing the alpha character required multiple times until it is displayed) Press the key on the keypad to continue.
- Page 18 www.123send.net Press the key on the keypad to confirm cashback is required or the key on the keypad to skip. Only Merchants offering cashback and have this option setup will have the cashback facility. Skip to step if cashback is not required. If cashback is required, enter the cashback amount using the keypad.
- Page 19 www.123send.net S900 will provide a PIN OK confirmation if the PIN has been correctly entered. axept® S900 will attempt to authorise the transaction with your chosen Merchant Services Provider. axept® S900 will confirm that the payment is complete if authorisation is successful. axept®...
- Page 20 www.123send.net Once the card is removed, the Merchant Receipt will begin printing. Tear off the receipt (after printing has completed) from the S900 terminal and press the axept® key on the keypad to continue. The cardholder receipt will then begin printing and can be torn off once printing has completed. The payment processing procedure is now complete and S900 will return to the main menu.
-
Page 21: Processing A Sale (Contactless)
www.123send.net Processing a Sale (Contactless) S900 supports contactless payments (including technologies such as Android Pay, Apple Pay etc.) and can be used where a cardholder has the axept® contactless feature enabled on their card or device. The following describes the end-to-end operation of a contactless payment sale: From the main menu, select option 1: Sale (Press the key on the keypad). - Page 22 www.123send.net S900 will prompt for the card or device to be presented. axept® Position the (contactless enabled) card or device around the screen area of the terminal for a few seconds until a ‘beep’ sound confirms the card has been read (the green contactless LEDs will incrementally light up as the card is being read).
- Page 23 www.123send.net S900 will confirm that the payment is complete if authorisation is successful. axept® The Merchant Receipt will begin printing. Tear off the receipt (after printing has completed) from the S900 terminal and press the axept® key on the keypad to continue. The payment processing procedure is now complete and S900 will return to the main menu.
- Page 24 www.123send.net A customer/cardholder copy of the receipt is not automatically printed for contactless transactions as it is not a mandatory requirement. However, INFO S900 provides a facility to print a customer/cardholder copy of the receipt if required. axept® The following steps describe the process for printing a customer/cardholder copy of the receipt for contactless transactions. To print a customer/cardholder copy of the receipt, from the main menu, select option 4: Reprint (Press the key on the keypad).
-
Page 25: Useful Information
www.123send.net Useful Information This section describes the process of inserting a paper roll for the terminal and battery (if the battery needs to be replaced). Inserting Paper Roll To Insert the thermal paper roll into the S900 terminal: axept® Pull lever on the terminal to open the cover (as highlighted). Insert paper roll leaving at least 1cm exposed and close the cover. -
Page 26: Inserting The Battery
www.123send.net Inserting the Battery To insert the battery, turn the S900 terminal over so the battery cover latch is visible. axept® Pull the latch down and towards you and carefully remove the battery cover away from the terminal. Place the battery into the battery compartment making sure the contact points of the battery align with the connectors of the terminal (as highlighted). -
Page 27: Contact Details
www.123send.net Further Reading Should you need further information regarding the available functions of the terminal please access the full axept® S900 user guide at: www.123send.net/user-guides/ Contact Details If you have any questions or require support, please get in touch with us using the details below: 123 Technical Support Phone: 0800 54 24 123... - Page 28 www.123send.net Issued by 123Send / 123Hire Ltd. Company Numbers: 03736624 & 04332502. 123Send and 123Hire are part of the CR7 Services Group of companies. Registered Address: New Barn, Roberts Farm, Smarden Road, Smarden, Ashford, Kent, TN27 8QJ. Trading address: 120 Leman Street, London, E1 8EU. All details are correct at the time of print - Sept 2016. v1.6 123 - S900 Quick Start Guide axept®...
Need help?
Do you have a question about the axept S900 and is the answer not in the manual?
Questions and answers