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Related Manuals for Optomany axept S800
Summary of Contents for Optomany axept S800
- Page 1 axept® S800 Quick Start Guide Version 1.5.1 | March 2017...
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Page 2: Table Of Contents
Activation ....................8 Logging On ....................10 Processing a Sale (Chip and PIN) .............. 12 Processing a Sale (Contactless)..............16 Contact Details ....................20 axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany... - Page 3 S800 with everything needed to set-up, register and process transactions. Should you have any queries on anything in this guide, please do not hesitate to contact Optomany’s customer support team using the details on page 20. axept® S800 Quick Start Guide v1.5.1...
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Page 4: Initial Setup
If anything is missing or damaged or you experience issues during the installation/activation, please contact Optomany on 020 8102 8102 or via email: customersupport@optomany.com axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany... -
Page 5: Terminal Overview
1.1 Terminal Overview An overview of the axept® S800 terminal. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany... -
Page 6: Screen Overview
Ready for card (Chip and PIN, Contactless or Swipe) Green contactless LED (blinks when idle, incrementally lights up if card is being read) Contactless LED (unable to read card) axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany... -
Page 7: Initial Terminal Setup
S800 (as shown left). This ensures that the cables are protected and the axept® S800 terminal will sit flat on the desk/counter. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany... -
Page 8: Connecting To The Network
1.4 Connecting to the Network Before starting the activation process, please ensure that you have the installation/activation details sent by Optomany. If you do not have this information, please contact Optomany’s Support Team. Power on the axept® S800 by pressing and holding the key on the keypad for a few seconds until the terminal screen lights up (the start-up process may take a few minutes). -
Page 9: Activation
S800 needs to be registered with Optomany. Please follow the steps outlined below: Using the keypad, enter the Licence Key sent to you by Optomany (to use alpha characters, press the numeric key containing the alpha character required multiple times until it is displayed). - Page 10 Please be patient whilst the Configuration Download starts as this may take a few minutes. Once the configuration download has completed, axept® 800 will apply the configuration settings. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany...
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Page 11: Logging On
Enter the User ID sent to you by Optomany using the keypad and press key on the keypad to continue. Enter the password sent to you by Optomany using the keypad and press key on the keypad to continue. - Page 12 If the Department ID needs to be changed, press the key on the keypad and enter the new Department ID. Once entered, press the key on the keypad to continue. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany...
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Page 13: Processing A Sale (Chip And Pin)
To use alpha characters, press the numeric key containing the alpha character required multiple times until it is displayed. Press the key on the keypad to continue. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany... - Page 14 If cashback is required, enter the cashback amount using the keypad. (axept® S800 will automatically enter the decimal place for you). Press the key on the keypad to continue. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany...
- Page 15 S800 will attempt to authorise the transaction with your chosen acquirer. axept® S800 will confirm that the payment is complete if authorisation is successful. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany...
- Page 16 The cardholder receipt will then begin printing and can be torn off once printing has completed. The payment processing procedure is now complete and axept® S800 will return to the main menu. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany...
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Page 17: Processing A Sale (Contactless)
Press the key on the keypad to continue. axept® S800 will prompt for the card or device to be presented. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany... - Page 18 S800 will attempt to authorise the transaction with your chosen acquirer. axept® S800 will confirm that the payment is complete if authorisation is successful. The Merchant Receipt will begin printing. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany...
- Page 19 The payment processing procedure is now complete and axept® S800 will return to the main menu. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany...
- Page 20 The cardholder receipt will then begin printing and can be torn off once printing has completed and axept® S800 will return to the main menu. axept® S800 Quick Start Guide v1.5.1 This document is the property of Optomany – © Optomany...
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Page 21: Contact Details
E-mails will be actioned within the business hours of Monday to Friday 9:00 am to 5:00 pm. Upon receipt, an Optomany helpdesk ticket is used to track and record the request detail. A ticket is automatically generated on receipt of an email to customersupport@optomany.com.
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